Our Profession and The Power of Emotional Intelligence

Our Profession & The Power of Emotional Intelligence

Ever catch yourself letting out a huge sigh when your executive asks you to reschedule the calendar yet again? What happens when you read an email from a co-worker that states you dropped the ball?

Debbie Gross, with 30 plus years in the administrative profession and a trainer and career coach for administrative professional excellence, will illustrate the power behind Emotional Intelligence and how harnessing that power using the right strategies can lead to amazing outcomes and greater success in our administrative careers.

  • Learn to recognize and control your emotional triggers
  • Be able to Identify what others are “not saying”
  • Improve relationships with your peers and management
  • Increase efficiencies and overall productivity.