Debbie Gross is a trainer and coach in administrative professional excellence with over 30 years working in the administrative profession and was formerly the Chief Executive Assistant to the CEO of Cisco. She is considered a leader and champion for the administrative professional, creating programs and initiatives that focus on recognition, mentorship, guiding company policies, encouraging teamwork and continual development and skill improvement. Having received the Colleen Barrett Award by the Admin Awards of Silicon Valley, the highest award given for administrative excellence, she is a passionate advocate for the administrative profession.
Thursday, October 17, 2019 | 1:30 – 3:00 p.m.
Our Profession & The Power of Emotional Intelligence
Ever catch yourself letting out a huge sigh when your executive asks you to reschedule the calendar yet again? What happens when you read an email from a co-worker that states you dropped the ball?
Debbie Gross, with 30 plus years in the administrative profession and a trainer and career coach for administrative professional excellence, will illustrate the power behind Emotional Intelligence and how harnessing that power using the right strategies can lead to amazing outcomes and greater success in our administrative careers.
- Learn to recognize and control your emotional triggers
- Be able to Identify what others are “not saying”
- Improve relationships with your peers and management
- Increase efficiencies and overall productivity