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FAQs & Policies

Answers To Common Questions

Discover everything you need to know about The Office Dynamics Conference For Administrative Excellence.

Quick Jump

In-person Conference for Assistants

We are excited to offer 2.5 days of informative sessions, networking opportunities, and fun events. The conference package includes:

  • 2.5 Days of sessions, networking and fun
  • Conference workbook
  • Gala Event Thursday Evening
  • Social Fusion Mixer Tuesday evening
  • Meals and breaks
  • Keynote Presentations
  • Certificate of Completion and continuing education credits

We hope you have a fantastic time and take away valuable new knowledge and connections.

Learn More

This year’s conference will be held at the AAA Four Diamond-rated Red Rock Casino Resort & Spa in Las Vegas. Inspired by the natural beauty of the neighboring desert mountains, it is only a 20-minute drive from McCarran International Airport, offering the perfect mix of proximity to enjoy the action on the Strip and distance to ensure an unspoiled luxury retreat. Enjoy world-class dining and entertainment as well as luxury amenities including the pool, fitness center, and award-winning spa.

Attending the conference and need a place to stay? We’ve got you covered! We have secured discounted rates at the Red Rock Resort for all attendees. Click here to learn more about the venue and book your room. Please note that all attendees are responsible for booking their own hotel and travel arrangements. We look forward to seeing you at the conference!

Rideshare options are available at Harry Reid Airport. Learn more here.

Taxis are also readily available at Harry Reid Airport. Learn more here.

Get ready to let loose and celebrate with your fellow conference attendees at the must-attend Conference Gala! This exclusive mix-and-mingle party is the perfect opportunity to unwind and have some fun. Indulge in delicious hors d’oeuvres, sip on a refreshing drink from the cash bar (with a complimentary drink ticket included with each registration), and let the music move you as you dance the night away.

Take some time to enjoy dinner at one of the many local restaurants before joining us for the Gala. Trust us, you won’t want to miss out on this unforgettable evening of entertainment and celebration. Don’t forget to check out this year’s theme and start getting excited for the Gala. See you on the dance floor!

Live-stream Conference for Assistants

  • 2.5 days of training, education, and motivational content
  • Digital conference workbook to include materials from all sessions
  • Virtual networking with assistants around the world through one-to-one meetings in succession.
  • Live chat with conference attendees about session discussions in real-time
  • Certificate of Completion
  • 30-Day access to session recordings

Please be advised that our live-stream conference is intended to provide a real-time feed of our in-person conference for those who are unable to attend in person. While we will do our best to engage and involve our virtual attendees, it is important to note that the in-person conference is designed for an on-site audience. Therefore virtual attendees may not have access to the same perks and experiences. However, we are confident you will still receive a high-quality educational experience through the live-streamed sessions.

Learn More

The sessions are scheduled and will follow the dates and times on the agenda for the live event. Because this is live-streamed in real-time, you will need to be present during each session at its allotted time. Should you not be able to view a live session, you will receive access to the recordings for 30 days. Please keep in mind that you are viewing the in-person conference live as it is happening, and the conference is mainly designed for in-person attendees; you will not have the same perks or experience as the in-person attendees. We will do our best to involve the live-stream attendees throughout the conference.

Upon registering, you will receive a confirmation email. As we near the conference dates, you will receive a series of emails with information pertaining to the event platform, instructions, and your access link.

The sharing of the live-stream conference with your administrative team is only permitted with the purchase of a Group License. To ensure that multiple employees have access to the live-stream, we recommend purchasing additional viewer licenses or contacting our team at Office Dynamics directly for discounts on multiple viewer packages. Please feel free to reach out to us at 800-STAR-138 for more information.

It is recommended that you use an updated Firefox or Chrome web browser. DO NOT use Internet Explorer, you will more than likely experience difficulties. You will need a good internet connection and should not be running other programs or web pages while viewing. A wired connection is recommended, but good wifi will work as well. Please visit Hopin’s website to review all the information that pertains to using their platform. Their support team can answer any questions you may have.

No. Please be advised that our live-stream conference is intended to provide a real-time feed of our in-person conference for those who are unable to attend in person. While we will do our best to engage and involve our virtual attendees, it is important to note that the in-person conference is designed for an on-site audience. Therefore virtual attendees may not have access to the same perks and experiences. However, we are confident you will still receive a high-quality educational experience through the live-streamed sessions.

Group pricing & Discounts

Yes, we do offer group discounts. It would be highly beneficial for a company’s administrative assistants to attend as a group so they can grow together and amplify what they have learned.

Learn more about the benefits of attending as a team here.

Call 800-STAR-139 to book your group.

Yes, we do offer group discounts. It would be highly beneficial for a company’s administrative assistants to attend as a group so they can grow together and amplify what they have learned.

Call 800-STAR-139 to book your group.

Cancellation/Substitution

Should you be unable to attend for any reason, a full refund less a $600 cancellation fee, will be issued if we receive notice in writing by August 18, 2023. After August 18, 2023, all in-person registrations and no-shows are subject to full conference fee.

Should you wish to transfer your in-person registration to live stream, you will receive a full refund less $695 if you notify us in writing by August 1, 2023. After August 1, 2023, you may still transfer your in-person registration to live stream, however, there will be no refund.

A company may substitute one attendee for another by notifying Melia Amira in writing at [email protected], no later than 30 days before the event.

Should the Conference need to be rescheduled due to acts of nature or national disasters, the Conference will be rescheduled, not canceled. Attendees can send a substitute if they cannot attend the rescheduled date. Should there be any changes with our in-person event due to COVID, other viruses, or government mandates and we cannot meet in person, we will transfer your in-person registration to virtual and credit you the difference between your 2023 registration and the 2024 conference registration. Example: If you registered for Early Early Bird, your difference for the following year will be based on Early Early Bird pricing. By registering for this event, you agree to the above policy.

Have questions? Contact Us.

The 2023 Live-Stream Conference has a strict no-refund policy. However, if you are unable to view the live sessions, you will be provided with access to the recordings for a period of 30 days. Thank you for your understanding.

Have questions? Contact Us.

If you have purchased the live-stream conference experience and would like to upgrade to the in-person conference, we can apply the amount paid towards the price of the in-person conference experience, and you would only be responsible for the difference in price.

Have questions? Contact Us.

General Questions

The Conference for Administrative Excellence is an annual conference that brings together administrative professionals and executive assistants from around the world. It is designed to foster learning, camaraderie, and professional development in the administrative field. The conference is led by industry pioneer Joan Burge, who founded Office Dynamics International (ODI) in 1990. ODI is now a global leader in executive and administrative assistant training and coaching. The conference combines compelling speakers, interactive programs, and a welcoming environment to create a unique learning experience. It is now in its 30th year and is highly sought-after by those looking to advance their careers in the administrative profession.

Relevant Content and Inspirational Speakers

You’ll be inspired by our compelling speakers, led by industry pioneer, Joan Burge. They are thought leaders who offer a wealth of information relevant to your professional and personal growth. This conference by Office Dynamics International was the first of its kind, developed specifically with the administrative professionals in mind.

Unique Learning Experience

You’ll have fun while gaining key takeaways. Our in-person experience and interactive event platform combine highly engaging activities with innovative ideas presented by our thought leaders and inspirational speakers.

Event of Distinction

Experience a powerful event that has been refined to perfect distinction, offering engaging activities blended with dazzling entertainment, including the inimitable gala with its fun and surprises.

The Conference for Administrative Excellence is known for its distinction and offers a one-of-a-kind experience for administrative professionals.

The conference provides:

    • An intimate setting and welcoming environment where attendees can connect with fellow high achievers and build meaningful relationships
    • Unique programming featuring:
      • An excellent roster of professional speakers, renowned administrative experts, and passionate leaders
      • Highly engaging activities that keep the tempo upbeat and conducive for learning
    • An integrated theme that varies yearly, keeping the atmosphere fresh and exciting, plus the much-anticipated Joan Burge’s trademark surprise.

Live-Stream:

This is streamed in real-time and you must be present to watch the sessions. You will also have the ability to chat and network with other administrative professionals via video, audio, and chat. Should you not be able to view a live session, you will receive access to the recordings for 30 days.

Conference On-Demand:

These are the recordings from the live conference and will be available around three to four weeks after the conference. You can watch the sessions in any order and as many times as you would like within three months of purchase. You can stop, pause, or skip through the videos as well.

Yes, conference attendees will have the opportunity to earn Continuing Education Units (CEUs). The specific number of CEUs awarded will be determined at a later date. After completing the conference, you will receive a certificate of attendance which will document your participation and the number of CEUs earned.

Through sponsorship and partnership with us, enhance your brand presence on a global level, connecting you to administrative and executive assistants, office professionals, managers, and executives— the organizations’ decision-makers, gatekeepers, and influencers. Learn more here.

Payment options

You may pay by credit card through our online checkout or you may call 800-STAR-139 and we can take your payment over the phone.

We do accept checks as a form of payment. Checks must arrive and clear prior to the event. Any checks received late will result in denied access to the in-person or live-stream event.

Please make checks payable to:
Office Dynamics International

Please mail checks to:
Office Dynamics International
5575 S. Durango Dr. Suite 106
Las Vegas, NV 89113

Office Dynamics International
5575 S. Durango Dr. Ste. 106
Las Vegas, NV 89113