Being a standout administrative professional today is about bringing your authentic self to the table, showcasing your unique skills, and demonstrating the value you add to your organization. The secret to achieving this lies in one powerful concept: personal branding.
Personal branding isn’t reserved for celebrities or executives. It’s what sets you apart as an individual, gives others a reason to trust and remember you, and moves your career from being merely “fine” to extraordinary.
At the 2023 Office Dynamics Conference, the world-renowned personal branding expert William Arruda shared his insights on this game-changing career strategy. His advice was energizing and incredibly actionable for administrative professionals who want to take control of their career trajectories. That’s why we’re bringing him back again for our 2025 conference!
While we’re busy gearing up for another incredible event, we thought we’d share some insights William brought the house down with in 2023. If you’re ready to uncover your authentic self, turn your professional image into a career asset, and thrive in a world where standing out is essential, this blog is for you.
Why Personal Branding Matters for Administrative Professionals
William says it best, “You have a choice. You can control your brand or leave it to others to decide for you.” When you deliberately own and cultivate your brand, you leave no room for misconceptions or missed opportunities.
Personal branding is especially significant for administrative professionals. Your role often spans across teams, departments, and leadership levels. You’re the connector, the culture-builder, and the problem-solver who ensures that everything runs smoothly behind the scenes. Your contributions are essential to the success of the organization. That’s why your brand needs to reflect your unique strengths and the pivotal role you play within the workplace.
Building a strong personal brand allows you to showcase your expertise, reliability, and ability to adapt to various challenges. A well-crafted personal brand makes you a respected authority in the workplace, earning the trust and recognition of both colleagues and leadership. It will also open doors to exciting new projects, valuable networking opportunities, and career advancements, such as promotions.
By investing in your personal brand, you’re enhancing your professional reputation and positioning yourself for long-term success.
Beyond the Basics of “Fine”
William reminded us at the conference that being “fine” is the death knell of personal branding. Fine is forgettable. Exceptional brands aren’t seen as fine—they stand out with superlatives like organized, insightful, innovative, or even visionary. They’re remembered for the extra value they bring.
William’s Three-Step Process to Building Your Brand
If the thought of building a personal brand feels overwhelming, don’t worry. William broke the process into three clear and manageable steps during his presentation. Known as the Know, Show, Grow formula, this framework takes you from self-discovery to career growth.

Step 1: Know
Before you can share your brand with the world, you need to uncover what makes you unique. This is about introspection and self-awareness.
Your brand isn’t about what you do – it’s about who you are and what you bring to the table. This stage involves identifying your core components, including:
- Passions: What excites you about your role?
- Superpowers (signature strengths): What do you do exceptionally well?
- Values: What principles guide your actions at work?
- Purpose: Why do you do what you do?
Actionable Tip: Conduct a Brand Audit
William emphasized that no one can build their brand in isolation. A great way to start is to gather feedback from colleagues, supervisors, or even team members about what they perceive as your standout traits. Combine this with your own self-reflection to develop your “unique promise of value.”
Pro Tip for Admins
Ask yourself, “What is my differentiator?” If you and three other assistants are tasked with the same responsibilities, what signature touch do you add that no one else can replicate? Maybe it’s your tech-savviness, your ability to defuse tense situations, or how you create meaningful connections across departments. Whatever it is, lean into it.
Step 2: Show
A personal brand living just in your mind won’t do you or your career any good. You need to make it visible.
Your actions and online presence are two essential tools for showing your brand. At the conference, William reminded us that first impressions matter. We couldn’t agree more. Whether in person or online, first impressions shape how others perceive you.
LinkedIn and Your Digital Brand
With so much of today’s professional world happening remotely or online, your LinkedIn profile is your personal billboard. William shared three components you need to get right to create an engaging LinkedIn presence:
- Headline: Use this to share not only your job title but also a glimpse into your personality or purpose. For example, “Administrative Professional | Productivity Enthusiast | People Connector.”
- Photo: A clean, professional, and approachable headshot makes you relatable and real.
- About Section: Tell your story! This is where you can showcase your personality and highlight your biggest wins and passions. Avoid simply copying your resume or job description—this is more about who you are versus what you do.
In addition to those stellar tips, you can further accelerate your LinkedIn presence by:
- Custom URL: Personalize your LinkedIn profile URL to make it clean and professional (e.g., linkedin.com/in/yourname). This makes it easier to share and more memorable.
- Engage with Content: Regularly post updates, share articles, and comment on others’ posts to show your expertise and stay active in your network.
- Skills and Endorsements: Highlight key skills relevant to your career and ask colleagues or peers to endorse them. This adds credibility to your profile.
- Recommendations: Request recommendations from colleagues, supervisors, or clients. These testimonials provide social proof of your abilities and character.
Be a Standout at Work
Your meetings, emails, and everyday interactions also tell the story of your brand. Think of ways to bring your brand into daily office dynamics, such as by presenting innovative solutions during team meetings or creating new processes that highlight your organizational skills.
Actionable Tip: Build Your Signature Moments
William encouraged attendees to think of small ways to show their quirks and strengths at work. For example, how can you brighten the tone of a staff meeting or add a personal touch to a quarterly report presentation? These moments make you memorable.
Step 3: Grow
Your brand needs momentum to evolve. This growth comes from stepping outside your comfort zone to gain visibility. William calls this increasing your brand’s “reach” and “impact.”
Build Relationships That Matter
William stressed the importance of relationships as the currency of business. Take the time to meet new people, engage in meaningful conversations, and build genuine rapport. Show interest in their perspectives, listen actively, and find ways to collaborate or offer support when needed. Your ability to connect with others makes you a powerful cultural force in your organization, fostering a sense of community, trust, and shared purpose.
Share Your Achievements
Highlight your professional milestones and successes to showcase your skills and experience. For example, share a recent project you completed, a challenge you overcame, or recognition you received. Add context to these achievements to help your network understand the impact of your work.
Actionable Tip: Attend Professional Events
What better way to network, absorb new trends, and get inspired than to attend a professional conference? If you’re serious about building a powerhouse brand, the Office Dynamics Conference for Administrative Excellence is a must-attend. Year after year, this event is packed with sessions that will help you grow, and it’s an incredible opportunity to meet like-minded professionals.
Bringing it All Together
When done right, personal branding isn’t about bragging or being something you’re not. It’s about showing the world the best version of your authentic self. Personal branding isn’t a “one and done” task. It grows as you grow.
By following William’s Know, Show, Grow framework, you can focus on what makes you unique, share it with the world, and position yourself for greater success. When you invest in your personal brand, you’re investing in your career, relationships, and personal fulfillment.
Your Next Step
Are you ready to build your brand, elevate your career, and make connections that can propel your growth? Then make plans to join us for the Office Dynamics Conference for Administrative Excellence!
This year’s conference promises transformational sessions, including more from personal branding expert William Arruda, and dives deep into the skills and strategies every administrative professional needs in today’s workforce.
Register now at OfficeDynamicsConference.com to secure your spot!
Because fine isn’t good enough. It’s time to be extraordinary.
This year is all about YOU. Will you take the next step to build a brand that’s as unique, impactful, and valuable as you are? We’ll see you at the conference.