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The-Conference-for-Administrative Excellence Logo 2024
The-Conference-for-Administrative Excellence Logo 2024

Speakers

In search of voices that amplify influence, we're curating a roster of remarkable speakers for our 2024 Conference for Administrative Excellence. These thought leaders will guide you from being an indispensable assistant to a strategic influencer. Our agenda promises to be as transformative as the professionals we aim to inspire.

The Conference for Administrative Excellence features a dynamic assortment of renowned administrative experts, workshop leaders, and professional speakers. Our administrative conference speakers don’t disappoint!

Our attendees especially love the extreme care we take to ensure all sessions offer unique and valuable information directly tied to our conference theme and the administrative profession. No session is generic! Our attendees are administrative professionals, and our presenters speak to them, addressing their needs and their struggles and offering real-world solutions that work.

We’re excited to share that we are in the process of carefully vetting a line-up of exceptional speakers for our 2024 conference. Each speaker is being selected to embody our theme of empowering administrative professionals and executive assistants through influence.

To stay updated on speaker announcements and other important conference details, we invite you to join our mailing list below or frequently check back on our website. Your journey to becoming a more influential assistant is just around the corner, and we can’t wait to share this experience with you.

2024 Speakers

Joan Burge Administrative Speaker and Trainer

Joan Burge

Founder & CEO, Office Dynamics International | Event Host | Speaker | Author | Trainer | Coach
Mike Song

Mike Song

Ceo And Founder, Get Control! | Bestselling Author And Training Designer | Digital Transformation Thought Leader
Chrissy Scivicque

Chrissy Scivicque

Career Coach | Corporate Trainer | Eatyourcareer

Madelyn Mackie

Madelyn Mackie

Certified Career Coach | LinkedIn Profile Expert | Career Management & Professional Development Trainer & Speaker

Alexandra Von Tiergarten

Alexandra Von Tiergarten

Senior Regional Vice President, Robert Half

Chrissy Roth-Francis

Dr. Chrissy Roth-Francis

Communications Coach | Talent Development Leader
Maureen Zappala

Maureen Zappala

Keynote Speaker | Impostor Syndrome Expert | Licensed Associate at Impostor Syndrome Institute

Vital Germaine

Keynote Speaker | Consultant | Trainer |
6-time Author

Kayla Hutchens

CESP | ACEA | CWCA | Award Winning Executive Assistant | Strategic Business Partner
Cherron Castillo

Cherron Castillo

Owner/Principal Facilitator Fruitful Training Group
Abigail Barnes

Abigail Barnes

Founder, Success by Design Training | Principle Trainer
Priscilla Pfeiffer

Priscilla Pfeiffer

Speaker | Entertainer | Trainer | TEDx Speaker
Dan Moriarty

Dan Moriarty

Senior Communications Coach | Burst Trainings
Terry Bond

Terry Bond

Chairman of Go Entertainment Corporation| Executive Communications Coach at Burst Trainings
Hilani Ellis

Hilani Ellis

Specialized Partner & Founder, Exceptional Admins | Workflow Strategist | Career Architect | Podcast Host | Creator of ea University Training Program
Joan Burge Administrative Speaker and Trainer

Joan Burge

Founder & CEO, Office Dynamics International | Event Host | Speaker | Author | Trainer | Coach
Mike Song

Mike Song

Ceo And Founder, Get Control! | Bestselling Author And Training Designer | Digital Transformation Thought Leader

Chrissy Scivicque

Chrissy Scivicque

Career Coach | Corporate Trainer | Eatyourcareer

Madelyn Mackie

Madelyn Mackie

Certified Career Coach | LinkedIn Profile Expert | Career Management & Professional Development Trainer & Speaker

Alexandra Von Tiergarten

Alexandra Von Tiergarten

Senior Regional Vice President, Robert Half

Chrissy Roth-Francis

Chrissy Roth-Francis

Communications Coach | Talent Development Leader

Vital Germaine

Keynote Speaker | Consultant | Trainer |
6-time Author
Maureen Zappala

Maureen Zappala

Keynote Speaker | Impostor Syndrome Expert | Licensed Associate at Impostor Syndrome Institute
Kayla Hutchens

Kayla Hutchens

CESP | ACEA | CWCA | Award Winning Executive Assistant | Strategic Business Partner
Cherron Castillo

Cherron Castillo

Owner/Principal Facilitator Fruitful Training Group
Abigail Barnes

Abigail Barnes

Founder, Success by Design Training | Principle Trainer
Priscilla Pfeiffer

Priscilla Pfeiffer

Speaker | Entertainer | Trainer | TEDx Speaker
Dan Moriarty

Dan Moriarty

Senior Communications Coach | Burst Trainings
Terry Bond

Terry Bond

Chairman of Go Entertainment Corporation| Executive Communications Coach at Burst Trainings
Hilani Ellis

Hilani Ellis

Specialized Partner & Founder, Exceptional Admins | Workflow Strategist | Career Architect | Podcast Host | Creator of ea University Training Program

"Influence is the invisible architecture of success. It's not just about getting things done; it's about changing the narrative, inspiring progress, and creating a legacy."

Register Today & Save!

In-Person + Elite Certification

October 8 -11, 2024
$ 2,590
  • Access to All Sessions
  • Access to Elite Assistant Certification Course
  • Breakfast, Lunch, and Snacks
  • Social Fusion Mixer
  • Joan Burge Gala
  • Conference & Elite Certification Workbooks
  • Networking Opportunities
  • Certificate of Attendance
  • 1.7 CEUs
  • Elite Assistant Certificate
  • .6 CEUs
SOLD OUT!
Group Discounts Available.
Call 800-STAR-139
Early Bird Ends 3/31/2024
Learn more about Elite Assistant Certification
NEW!

In-Person

October 8 -11, 2024
$ 1,895
  • Access to All Sessions
  • Breakfast, Lunch, and Snacks
  • Social Fusion Mixer
  • Joan Burge Gala
  • Workbook
  • Networking Opportunities
  • Certificate of Attendance
  • 1.7 CEUs
SOLD OUT!
Group Discounts Available.
Call 800-STAR-139
Early Bird Ends 3/31/2024

Live-Stream

October 9 -11, 2024
$ 795
  • View All Session in Real-time
  • 30-Day Access to Session Recordings
  • Digital Workbook
  • Virtual Networking Opportunities
  • Attend From Anywhere in the World
  • Attend From Your Home or Office
  • Certificate of Attendance
  • 1.7 CEUs
CLOSED
Group Discounts Available.
Call 800-STAR-139

On-Demand

3-Month Access Post Conference
$ 595
  • 3-Month Access to Session Recordings
  • Digital Workbook
  • View From Anywhere in the World
  • View From Your Home or Office
  • View Sessions More Than Once
  • Pause, Play, Rewind, Fast Forward
  • Certificate of Completion
  • 1.7 CEUs
Pre-Purchase

Enterprise Pricing Available
Call 800-STAR-139

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Joan Burge Administrative Speaker and Trainer

Joan Burge

FOUNDER & CEO, OFFICE DYNAMICS INTERNATIONAL | EVENT HOST | SPEAKER | AUTHOR | TRAINER | COACH

The Influential Assistant: Shaping Strategy, Steering Success

  • October 9, 2024
  • 8:30 – 9:30 a.m. PT

In the highly anticipated opening session, Joan Burge is thrilled to take the stage as your host and guide. As the pioneering force behind the administrative training industry and a dynamic, powerful speaker known for her engaging and transformative presentations, Joan will be setting the tone for an unforgettable conference experience.

This session, crafted from Joan’s extensive expertise and insight, aims to shine a light on the vital role of influence in the administrative profession. She will venture into understanding how influence is not just an end goal but a dynamic force in effective decision-making and communication. Joan will provide a compelling overview of the myriad benefits that come with being an influential administrative professional, from shaping strategic outcomes to personal career progression.

Highlighting the unique power that executive assistants possess, this session will serve as a gateway to deeper explorations by our esteemed speakers, all while emphasizing the importance of harnessing influence in your professional journey. Prepare to be inspired, empowered, and ready to embrace the full potential of your influential role in the administrative world.

In this session, you will…

  • Gain a clear understanding of how influence functions as a key element in effective decision-making and communication within the administrative profession.
  • Identify the myriad benefits of being an influential administrative professional, including the ability to shape strategic decisions and the potential for personal career advancement.
  • Learn about the significant impact that executive assistants can have in shaping organizational strategy and the importance of their role in the success of their executives and organizations.
  • Feel more empowered in your role and embrace your influence in the workplace.
  • Be prepared to engage with and benefit from subsequent conference sessions, having established a foundational understanding of the role of influence in the administrative field.

Team Building

  • October 9, 2024
  • 8:30 – 9:30 a.m. PT

Information coming soon.

Unlocking the Subtle Art of Influence

  • October 10, 2024
  • 1:30 – 2:15 p.m. PT

Unlock the power of non-verbal cues and strategic positioning in the professional world. Led by Joan, this engaging session dives deep into the unspoken elements that significantly sway our influence in the workplace. From mastering your attire to leveraging titles and designations, discover how to navigate the nuanced landscape of professional influence beyond traditional means. This presentation offers actionable insights and interactive discussions to elevate your influence strategy.

In this session, you will…

  • Strategize Your Professional Appearance: Learn to select attire that not only boosts your confidence but also communicates the right message.
  • Optimize Your Virtual Presence: Gain best practices for maintaining a polished and professional image in digital settings.
  • Understand the Power of Titles: Explore the subliminal impact of job titles on perception and influence within the workplace, and why it’s crucial for assistants to advocate for titles that accurately reflect their roles and contributions.
  • Discuss the Role of Professional Designations: Engage in a debate on the necessity and impact of professional designations, examining how they shape your influence and can affect your career trajectory when transitioning between roles.

Depart with a comprehensive understanding of how to employ unspoken elements of influence effectively, unlocking pathways to greater professional recognition and opportunities.

Joan Burge is known as the red-lipstick-wearing “Rock Star” of administrative and executive assistant training and a successful entrepreneur who created a unique niche in 1990 by founding a training company that would uniquely provide sophisticated, robust educational programs and information to administrative professionals.

Joan is an accomplished author (8 books), professional speaker, consultant and corporate trainer. She is the creator of The Annual Conference for Administrative Excellence™; World Class Assistant™ Certification course; Star Achievement Series® Certification and Designation course; 30+ customized workshops, 200+ educational videos, 150+ articles and nearly 1,000 blog posts for executive and administrative assistants.

Her company, Office Dynamics International, is a global industry leader which offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching. One thing is clear: Executive assistants, their executives, HR business partners, administrators, and managers have come to rely on Office Dynamics International, because “only Joan is Joan.”

Joan Burge is an original; the foremost expert in the demanding field of management support. She put in the hard work and high investment required to earn the reputational excellence and uncompromising trust of leaders in business. She illuminates through her empowering teaching, building better work relationships between executives and their assistants.

Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Cisco Systems, AT&T, Kindred Healthcare, The Boeing Co., Humana Inc., Sunoco, Nokia, Procter & Gamble, Nationwide Insurance, and Chevron.

Mike Song

Mike Song

CEO AND FOUNDER, GET CONTROL! | BESTSELLING AUTHOR AND TRAINING DESIGNER | DIGITAL TRANSFORMATION THOUGHT LEADER

Tech Jam 2024: Mike Song’s Tailored Tech Talk

  • October 10
  • 11:00am - 12:00pm

Mike Song’s technology presentation at last year’s Conference was SO overwhelmingly popular that we’ve invited Mike back for 2024, but with a twist: Conference registrants will have the unique opportunity to shape Mike’s presentation into a customized, one-of-a-kind “Tech Jam.” WOW! Registrants will receive an advance survey* to submit their highest priority technology questions. The survey results will be tabulated and analyzed to incorporate the most relevant topics into Mike’s presentation.

Please Note: While we are thrilled to offer attendees the chance to directly influence the content of Mike Song’s upcoming presentation, it’s important to note that due to time constraints and the anticipated volume of submissions, Mike won’t be able to address each individual question during the session. However, rest assured that the survey responses will be carefully reviewed and analyzed to identify and prioritize the most pressing technology challenges and interests expressed by the audience. This approach ensures that Mike’s presentation will focus on the highest priority topics, providing valuable insights and practical solutions to the most common and impactful tech issues faced by attendees.

*With your understanding, the survey format will replace “Live Mic Q&A” during Mike’s session so you receive the most relevant content possible.

Mike Song is the bestselling author of the Hamster Revolution book series and the world’s 6th most-followed time management blogger. With years of experience as a digital skills transformation and training expert, Mike has revolutionized how organizations approach tech training. For one thing, he always makes it fun, practical, and highly relevant.

For twenty years, Mike has inspired and engaged audiences around the world. He’s reached millions via interviews with CNN, FOX, NPR, and the Wall Street Journal.

But that’s not all there is to Mike. Here are some fun facts:

He’s an All-American Distance Runner, a talented singer-songwriter who once opened for Bon Jovi, and a devoted dad and husband who loves fishing from his kayak.

So, let’s welcome Mike Song and get ready to get more done and have more fun at work!

Chrissy Scivicque

Chrissy Scivicque

CAREER COACH | CORPORATE TRAINER | EATYOURCAREER

How to Make Smart Decisions Under Pressure

  • October 9, 2024
  • 9:30 – 10:30 a.m. PT

An influential assistant is empowered to make decisions and feels confident in their decision-making capability. However, many talented assistants question themselves and are hesitant to take responsibility for decisions on their own, especially when under pressure from deadlines, high visibility, or competing interests from others. The fear of overstepping or making a mistake often prevents assistants from truly embracing their influence in this critical area. This session will help you approach decision-making with the skill and grace required for excellence in your position.

In this session, you will…

  • Explore the key elements of a “good” decision.
  • Learn techniques to remain calm and composed when the spotlight is on and the clock is ticking.
  • Identify the most common cognitive traps that can trick you into making bad decisions.
  • Discover how to recover and learn from a decision that backfires.
  • Understand how and when to use your intuition to guide you.
  • Cultivate the confidence to take ownership of decisions and outcomes.

Chrissy Scivicque helps ambitious professionals create nourishing and enriching careers. Her popular website, EatYourCareer.com, is devoted to this mission.

An experienced professional trainer and speaker, Chrissy believes that continuous learning and development are the foundation for lasting career fulfillment. She has developed and delivered training within some of the world’s most recognized organizations, including Amazon, Northrop Grumman, Microsoft, Capital One, Accenture, GoDaddy, and more. Audiences praise Chrissy for her high-quality content, engaging stage presence, and relatable demeanor.

As a certified Project Management Professional (PMP) and Certified Professional Career Manager (PCM), Chrissy applies both methodical structure and emotional intelligence to offer a unique perspective to the world of professional development.  As a proud former executive assistant, Chrissy has a deep understanding, admiration, and appreciation for the world of admin and its unique challenges. She is the author of three books: “The Proactive Professional”, “The Invisibility Cure” and “ELEVATE Admins” (all available on Amazon).

A former contributing career expert for U.S. News & World Report, Chrissy currently lives in Denver, CO and is a frequent guest on the morning show Good Day Colorado where she answers career-related questions from TV viewers.

Beyond the professional realm, Chrissy is an active stepmom and devoted cat-mom. In her downtime, you can find her curled up on the couch with a cuddly kitty, a warm cup of tea, and a good book (usually a mystery).

Madelyn Mackie

Madelyn Mackie

Certified Career Coach | LinkedIn Profile Expert | Career Management & Professional Development Trainer & Speaker

Strategize to Rise: Advancing Your Administrative Career in the Modern Workplace

  • October 9, 2024
  • 2:15 – 3:15 p.m. PT

In today’s dynamic professional landscape, administrative professionals have the ability to influence and drive the direction of their careers, professional relationships, and the impact they will have on an organization. An effective career plan that includes ongoing mentoring, innovative branding, and persuasive networking will empower administrative professionals to confidently ascend in their careers and serve as valuable assets to their companies, communities, and professions.

In this session, you will…

  • Learn how to create a personalized professional development plan that aligns with your career goals.
  • Understand the transformative power of mentorship in your career journey and learn how to seek out and establish meaningful mentor-mentee relationships.
  • Learn how to showcase your brand and leverage your reputation consistently across various social media platforms.
  • Discover effective networking strategies, both online and offline, and build connections that can contribute to your career growth.

Madelyn Mackie is the career activator! As a Certified Career Management Coach, member of the National Résumé Writers’ Association, and former board member of the National Speakers Association. Madelyn offers conference keynotes, professional development trainings, and career coaching to help her clients design unique, job-getting documents, build successful career plans, and create lifelong success.

Madelyn is also a lead trainer and senior consultant for the national outplacement firm, Lee Hecht Harrison, where she has been assigned to work with VIP clients like the Oakland Raiders, Blue Shield of California, Chevron, Novartis International AG, and Twitter.

Madelyn draws on her experience of navigating four high-profile careers – the lab (as a published biochemistry researcher), the stage (as a stage and production administrator at four Tony Award–winning theaters), the C-suite (as an officer with the American Red Cross), and the owner’s box (CEO of Madelyn Mackie & Associates, a career management and professional development firm) – to help individuals activate their career dreams.

Alexandra Von Tiergarten

Alexandra Von Tiergarten

Senior Regional Vice President, Robert Half

Influencing Up: How to Make Yourself Invaluable in Today’s Workplace

  • October 10, 2024
  • 2:15 – 3:15 p.m. PT

This keynote session explores the transformative role of Executive Assistants (EAs) in driving change and efficiency within organizations. It delves into strategies for EAs to become indispensable through skill enhancement, particularly in artificial intelligence, and emphasizes the importance of proactive engagement beyond basic task execution. The session also highlights the significance of understanding and adapting to the leadership style they work with while maintaining a clear vision of their personal and professional growth. Through this approach, EAs are positioned as key partners in shaping organizational dynamics and their own career trajectories.

In this session, you will learn about…

  • Developing proficiency in artificial intelligence to boost organizational productivity.
  • Cultivating a level of influence that makes one indispensable in their role.
  • Strategies for ensuring personal job security through impactful contributions.
  • Encouraging initiative: moving beyond basic tasks to actively contributing ideas and shaping leadership.
  • Shifting the perspective from assistant to collaborative partner.

Alexandra Von Tiergarten is a district director for talent solutions and business consulting firm Robert Half. In her role, she oversees the company’s finance and accounting, healthcare, administrative contract, and consulting practice groups throughout the greater Los Angeles area. Alexandra began her career with Robert Half in 2003 and has been dedicated to assisting companies throughout Southern California to find top talent and professionals find rewarding careers. She currently serves as a board member and chair of the advancement team for the Westmark School in Encino and has been recognized with several company awards for leadership and business growth.

Chrissy Roth-Francis

Dr. Chrissy Roth-Francis

Communications Coach and Talent Development Leader

Influencing Through Purposeful Communication

  • October 10, 2024
  • 8:30 – 9:30 a.m. PT

Elevate your influence as an executive assistant by embracing the indispensable skillset of communication. Communication skills enhance effectiveness and efficiency while also positioning executive assistants as strategic partners, contributing to executive and organizational success. This interactive program delves into the pivotal role communication plays for executive assistants in building and leveraging influence. Participants will explore strategies for adeptly managing nuanced conversations and articulating ideas concisely and diplomatically. Through up-leveling communication skills, this workshop empowers executive assistants to be influential leaders in their own right.

In this session, you will…

  • Practice active listening skills to understand the message behind the message and gather necessary information.
  • Learn strategies for delivering messages with enhanced clarity while diplomatically meeting the needs of the audience.
  • Become inspired to be more proactive in taking the lead on influencing others through effective communication skills.
  • Master the techniques of clear and concise communication, ensuring that messages are understood quickly and effectively.

Communication Coaching

  • October 10, 2024
  • Breaks & Lunch

Step into the world of enhanced communication with Dr. Chrissy Roth-Francis at our conference! Amidst the bustling energy of insightful sessions, we’re thrilled to offer a unique opportunity for attendees to elevate their communication skills. At a specially designed area, Dr. Chrissy, an expert in communication, will be providing mini-coaching sessions free of charge.

Whether you’re looking to refine your public speaking prowess, polish your persuasive writing, or simply become a more effective communicator in your professional and personal life, Dr. Chrissy’s tailored advice is here to guide you. These sessions are designed to offer individualized insights, helping you unlock your potential and communicate with confidence and clarity.

Chrissy is an educator at heart, but not in a books-and-classroom type of way. She’s focused her career on building up human potential and providing learning opportunities for people to be the best versions of themselves. She helps others be authentic in their leadership, communication, and connections.

Chrissy is the Director of Talent Development at LinkedIn, where she ensures their 3,800 people leaders have the skills and knowledge they need to excel in their role. Prior to that, she served as an executive communication coach for a training company and college administrator at University of California, Berkeley and University of Southern California. Chrissy lives in the San Francisco Bay Area with her two rambunctious little kids and wildly creative husband. 

Maureen Zappala

Maureen Zappala

Keynote Speaker | Impostor Syndrome Expert | Licensed Associate at Impostor Syndrome Institute

Confidence Is NOT Rocket Science! How to Overcome Impostor Syndrome and Reach Your Greatest Potential!

  • October 9, 2024
  • 3:45 – 4:45 p.m. PT

Impostor Syndrome takes you on a deceptive journey, constantly threatening to unveil you as a fraud despite your achievements. But your brain is bending the truth and steering you off course. This session can re-launch your perspective as you navigate through the mental fog with clear strategies to alter your course and elevate your professional confidence.

You’ll explore the foundational pillars of confidence, reshaping your thoughts and actions. You’ll start to embrace your own accomplishments and lead with the boldness your career truly merits. Leave burnout and frustration behind. 

In this session, you will…

  • Recognize what Impostor Syndrome is and isn’t.
  • Rethink the thoughts that got you there.
  • Revise how you navigate through it so you can match your confidence to your competence and unleash your influence… one genuine success at a time.

Maureen Zappala, a former NASA propulsion engineer (aka, “rocket scientist!”) and founder of High Altitude Strategies, is an award winning speaker, author and presentation skills coach. She works with high-performers to overcome the secret self-doubt of Impostor Syndrome so they can match their confidence to competence and have more influence. She lived in Cleveland for over 36 years before moving to Las Vegas Nevada in August 2019. She can be reached at [email protected]

Vital Germaine

Keynote Speaker | Consultant | Trainer | 6-time Author

Ripple Effect

  • October 11, 2024
  • 11:30 – 12:15 p.m. PT

A message from Vital:

“It is a tremendous honor to be invited back as one of the esteemed keynote speakers at this remarkable conference.

The overwhelming reception of my previous presentation has inspired me to take my contributions to the next level. I am crafting a custom presentation designed to leave a lasting impression as we bring this conference to a close. This keynote is poised to be an inspiring, transformative, and enlightening experience aimed at elevating each attendee to a realm of profound value.

Prepare to engage in an interactive and dynamic session that ignites your creativity, bolsters your self-assurance, and enhances your emotional intelligence. Together, we will explore how to harness your innate abilities to create powerful and enduring impacts.

Let’s embark on this journey to stand out and make a real difference together.”

Vital Germaine is an influential figure in fostering mindset mastery, serving as a speaker, life coach, and accomplished author with seven publications to his name.

Dedicating himself to empowering individuals, he shares practical tools that open doors to opportunities and fresh perspectives on thinking, interacting, and existing. His presentations deliver a motivating and unforgettable message, instigating transformative shifts in mindset.

Vital’s diverse clientele includes individuals navigating challenges, entrepreneurs aspiring to build authentic brands and craft meaningful books, as well as Fortune 100 and Fortune 500 companies seeking cultural transformation.

Among the notable clients and groups he has collaborated with are Best Buy, BMW, Cirque du Soleil’s “Spark” Team Development Program, Hexagon, GP Strategies, Adobe, Microsoft, City of Las Vegas, United Airlines, Airline Hotels Group, Digital Guardian, and the University of Phoenix.

In a previous chapter of his life, Vital showcased his skills in over 2,000 performances as an acrobat and team captain with Cirque du Soleil.

Kayla Hutchens

CESP | ACEA | CWCA | Award Winning Executive Assistant | Strategic Business Partner

Linkedin

The Admin Point of View: Where Your Influence Comes From, and How to Use It to Create Impact

  • October 11, 2024
  • 8:45 – 9:30 a.m. PT

This session emphasizes the strategic value and influential potential of Administrative Assistants within organizations. It offers actionable strategies to wield influence effectively, leveraging behind-the-scenes knowledge and strategically embracing executive communication styles. Empowering administrative professionals, enables them to strategically contribute to positive change, enhance processes, champion office morale, and establish themselves as pivotal influencers within their organizations.

In this session, you will…

  • Leverage your admin perspective as a strategic asset by using distinct insights to influence key processes and goals.
  • Strengthen your influence by confidently modeling executive presence to shape discussions and impact decisions in your professional sphere.
  • Strategically deploy your influence by recognizing optimal moments for tailored engagement, maximizing resonance and effectiveness.
  • Recognize your voice’s potential for positive impact through contributions to process improvements, cost-saving, morale, and training advocacy in the organization.
  • Highlight your value by engaging and presenting as a collaborative thinker, reshaping perceptions of the administrative profession for the future.

Kayla Hutchens is an Executive Assistant with multiple certifications with two decades of experience providing excellent administrative support to all levels of managers and executives. She is currently the Executive Assistant for UES Managing Partner James Bristow. She has fostered a high-functioning strategic partnership with James, adding exponential value to UES.

Kayla is passionate about the value Administrative Professionals bring to organizations and fostering professional development opportunities for other administrative staff. In addition to continually investing time into her own professional development and growth, Kayla actively mentors other admins and advocates for quality training of administrative professionals in her organization.

Kayla moved to Las Vegas when she was eight years old, moved to the Washington DC area in 2015, and returned to Las Vegas in the summer of 2018. In her free time, she loves being creative through photography, creative writing, wood burning, creating tumblers, crafting various projects, and more.

Cherron Castillo

Cherron Castillo

Owner/Principal Facilitator Fruitful Training Group

Globe Linkedin

Influence That Inspires: Shaping the Future from the Administrative Desk

  • October 9, 2024
  • 11:00 – 12:00 p.m. PT

Join us for “Influence That Inspires: Shaping the Future from the Administrative Desk,” an exclusive talk tailored for executive assistants, administrative professionals, and office managers committed to excellence. Whether you’re looking to enhance your leadership skills, build meaningful networks, or drive positive change within your organization, this session is your stepping stone. Equip yourself with the tools to become not just an administrative professional but an influential leader in your space!

In this session, you will…

  • Understand the Anatomy of Influence: Unravel the components that make someone influential and learn how these can be applied in the realm of administration.
  • Master the Art of Credibility: Discover how credibility serves as the cornerstone of influence and learn practical ways to establish and maintain it.
  • Cultivate Seeds of Influence: Dive into actionable strategies to nurture influence through integrity, connection, empowerment, and more.

Cherron Castillo is Owner and Principal Facilitator of Fruitful Training Group (a certified minority owned-MBE, womanowned-WBE small business-WOSB). She is a national speaker and facilitator with over 15 years’ experience. She graduated with a BBA in HR Management and holds a master’s degree in professional development.

Cherron is also a certified trainer/speaker/coach with theJohn Maxwell Team and is certified and an authorized partner of Wiley Everything DiSC® and The Five Behaviors® of a Cohesive Team.

Cherron enjoys opportunities which allow her to help improve leadership and learning!

Her experience includes extensive facilitation of leaders and individual contributors, human resources, retail management, leadership coaching, employee relations, training design and development, working with cross-functional groups, cultural awareness, and education. She has been blessed with opportunities to train in small and large corporations, government agencies, non-profit companies, the military, and universities.

She travels and trains on a variety of topics related to leadership, DEI, and “power” (interpersonal) skills. Some of those topics include:

  • Influence That Inspires
  • Leading Without the Title (Leveraging Influence)
  • Excelling as a Leader
  • Creating Inclusive Workplaces
  • Cultivating a Growth Mindset
  • Emotional Intelligence
  • Building Resilience
  • Unconscious Bias
  • Embracing Change
  • 15 Invaluable Laws of Growth (by John Maxwell)

She truly desires to empower and educate and loves “light bulb” 💡 moments for herself and others. Cherron likes to share her insights and perceptions/interpretations, which she refers to as “Cherron-osophies” (Cherron + philosophies).

On a personal note, Cherron is married and has two “only” children (ask her about that) and a Pomsky named Nibbles. Her favorite vacation spot is Cabo San Lucas, Mexico and she has passed that love on to her daughter!

Abigail Barnes

Abigail Barnes

Founder, Success by Design Training | Principle Trainer

Linkedin Instagram Facebook

Becoming the Productivity Influencer - Elevate Your Time Management; Manage the Schedule, Influence the Strategy

  • October 10, 2024
  • 9:30 – 10:30 a.m. PT

In this dynamic session led by Abigail Barnes, Founder of Success by Design Training, author, and host of The Time Management Podcast, you’ll uncover the secret to elevating your time management skills. Explore five effective ways to recognize your influence in shaping the strategy and gain recognition for your expertise. Moreover, you’ll discover how to optimize your time effectively to drive success and establish yourself as a productivity influencer.

You will leave this interactive session with practical, actionable tips, tools, and strategies that you can use in your organization as well as apply to your career and life.

In this session, you will learn about…

  • The secret to elevating your time management.
  • 5 effective ways to recognize your influence and gain recognition for expertise.
  • How to gain practical tools to optimize your time and become a productivity influencer.

Abigail Barnes is the founder and CEO of Success by Design Training (est 2013), an award-winning entrepreneur, author, speaker, and corporate trainer on Time Management and Productive Wellbeing. She is a qualified coach working with ambitious professionals, senior leaders and their teams. Creator of the renowned 888 Formula and host of The Time Management Podcast.

Abigail holds a BA Hons Degree in Business & Marketing Management, a Professional Postgraduate Diploma in Marketing, DipM ACIM, a certificate in Neuroscience Professional Development, approved by British Psychological Society and is a qualified coach, approved by the Association for Coaching and the Institute of Leadership & Management, Portsmouth University Business School.

Abigail Barnes has over 10 years of experience in Financial Services Marketing (Investment Management, Asset Management and Hedge Funds); she started her Business after a shock near death experience on a work business trip to Boston Massachusetts, United States in 2012 at the age of 32 – she shares her experience as a catalyst for change and the inspiration for re-prioritization.

Success by Design Training is on a mission to teach 1 million people how to Become a Productive Professional using The 888 Formula by 2025. 

Priscilla Pfeiffer

Priscilla Pfeiffer

Speaker | Entertainer | Trainer | TEDx Speaker

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You Don’t Matter, Or Do You?

  • October 10, 2024
  • 3:45 – 4:45 p.m. PT

In today’s fast-paced business world, the role of administrative and executive assistants is more crucial than ever in driving innovation and positive change within organizations. However, a common pitfall is that many organizations dive headfirst into radical change without first understanding the heart of the people responsible for implementing it. This dynamic keynote, which includes mesmerizing entertainment elements, will shine a light on the transformative power of seemingly insignificant actions, inspiring you to take the first step towards positioning yourself as a key catalyst to SPARK success.

In this session, you will…

  • Discover how small, intentional actions can have a ripple effect. 
  • Gain strategies for positioning yourself for success within your teams and organizations.
  • Feel empowered to become a catalyst for positive change within your respective spheres, without the burnout.
  • Be inspired to initiate bold actions that can lead to significant personal and professional growth.

Priscilla Pfeiffer, a seasoned professional, boasts a two-decade career in entertainment and business. Her unique show business background allows her to craft mesmerizing performances, leaving enduring memories. Focused on delivering resonant and empowering messages that inspire audiences to make an impact in the world, she illuminates individuals to unlock their full potential in both personal and professional lives.

Renowned for creating “wow factor” moments, Priscilla has an esteemed clientele, including brands like BMW, LinkedIn, iHeart Radio, Michael Jordan’s Air Jordans, Pfizer, Bacardi, Cosmo Latina Magazine, and Zappos. Her impressive credits include sharing the stage with Joan Jett, Will-i-am, Pitbull, Enrique Iglesias, and Marc Anthony, as well as performances on America’s Got Talent, The Latin Grammy Awards, The NHL Awards, Comic Relief, and Celebrity Cruises. Priscilla has also graced the prestigious TEDx stage, where she delivered a compelling talk that resonated with audiences, showcasing her ability to captivate and inspire on a global platform.

In addition, Priscilla hosts the podcast “Spark Your Inner Fire” which delves into the creative mind, torching the inner critic, and reigniting purpose. Through interviews with world-renowned creatives, she shares stories and wisdom, illuminating listeners on their journeys.

In essence, Priscilla Pfeiffer is not only a veteran but a trailblazer whose performances consistently inspire, motivate, and create lasting impressions.

Dan Moriarty

Dan Moriarty

Senior Communications Coach | Burst Trainings


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Terry Bond

Terry Bond

Chairman of Go Entertainment Corporation| Executive Communications Coach at Burst Trainings

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Unlock Your Communication Skills for Maximum Impact

  • October 11, 2024
  • 10:45 – 11:30 a.m. PT

Understanding how to connect, communicate, and collaborate effectively with any audience is crucial in both business and everyday life. In this session, we’ll guide you through a journey to enhance and polish your communication skills, enabling you to engage with audiences of all sizes, anytime and anywhere. Whether you’re addressing a large group or having a conversation one-on-one, we’ll provide you with practical tools and techniques to connect genuinely and resonate deeply with your listeners, regardless of the situation. Join us as we explore the essentials of effective communication and empower you to communicate confidently in any setting.

You’ll walk away with:

  • Elevate your presentation delivery to exude confidence and authority, while eliminating distractions such as filler words and excessive hand gestures.
  • Master Techniques to captivate and maintain audience engagement, whether in dynamic meetings, client engagements, or large presentations.
  • Hone the skill of delivering concise, memorable messages, leaving a lasting impact on your audience in any presentation setting.

Dan Moriarty has trained and coached executives to communicate effectively. His clients include top Fortune 500 companies, such as Salesforce, LinkedIn, Delta Air Lines, and Google. Before becoming a senior executive trainer with the speaking, communication, and consulting business, Burst Trainings, Dan spent over 20 years working in television and radio, serving as a host, reporter, interviewer, producer, and actor. 

Dan was the host of a sports TV show that ran 40 weeks a year for 8 years across North America and hosted a sports talk radio show that was syndicated on over 300 stations nationwide. Over the years, Dan has developed a reputation as a world-class communicator and interviewer, sitting down to speak with politicians and celebrities ranging from Mitt Romney to Jeff Bridges and Jennifer Lopez.

When Dan speaks, people are enlightened, educated, and entertained.

Terry Bond is a serial entrepreneur and is a globally recognized expert on the topics of communications, sales, and executive coaching.  He has guided executives of all levels on how to increase revenue, and communicate more effectively with their employees and customers. Bond’s trainings are fun, relaxed and known to create lasting improvements.
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Last year, Bond literally traveled around the World ten times working with senior executives at Delta Air Lines, Facebook, Google, Dell Computers, Amazon, Instagram, the United Nations, NASDAQ, Sanford Health Systems, Power China, Spotify, CNN, Siemens, The Weather Channel, Snap Chat, ESPN, Pandora, Bosch, Bird Scooters, and dozens of other dominant worldwide brands. The net valuation of Bond’s client companies exceed Switzerland’s GDP. 
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Terry also has an exceptional record of providing significant investor return at the Chief Executive Officer, Chief Operating Officer and President levels with more than two decades of experience overseeing sixty-eight media outlets across America. During his media career, Bond oversaw hundreds of millions of dollars in assets. 
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Terry is a graduate of the University of Virginia. 

Hilani Ellis

Hilani Ellis

Specialized Partner and Founder, Exceptional Admins | Workflow Strategist | Career Architect | Podcast Host | Creator of ea University Training Program

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Building Your Personal Brand: Executive Positioning

  • October 11, 2024
  • 9:30 – 10:30 a.m. PT

A perception shift from ‘just’ to ‘strategic’ starts with YOU!

At Exceptional Admins, we hold the belief that each administrative professional possesses unique qualities; however, the prevailing perception is that all admins are one-in-the-same. We declare that this constrained viewpoint impacts the collective potential of the administrative community. With this, we believe an outside viewpoint change starts with YOU. In building a strong personal brand narrative, you influence a viewpoint shift that invites endless possibilities. Led by Hilani Ellis, this engaging session will grant dedicated time so you can dive into building your personal brand.

In this session, you will…

  • Discuss Influence and Perception: Learn the difference between branding and reputation.
  • Discover: Identify your unique talents that make up your Suite of Strengths™.
  • Influence: Identify your unique executive style that promotes you working at an executive level.
  • Captivate: Identify your unique messaging style to invite influence through great storytelling.
  • Broadcast: With the accompanying workbook, we’ll curate a painless and actionable plan to start sharing your personal brand.

Hilani Ellis is the visionary Founder of Exceptional Admins (ea), a boutique placement and training firm established in 2017. With over 18 years of impactful leadership and human capital accomplishments, Hilani has served alongside a celebrity and executives with assets totaling several billion dollars. Supporting over 150 growing teams, her impact extends beyond founder and placement – she’s an adviser to administrative professionals, a podcast host, and the driving force behind ea University’s innovative training program.

Hilani Ellis, with her captivating insights into strategic leadership and effective workflow management, continues to redefine the administrative landscape by unleashing individuals’ full potential and fostering impactful excellence.

Beyond her professional pursuits, Hilani actively contributes to the Administrative Vocational Training program at Jewish Family Services of Colorado. Balancing her business acumen with personal interests, she enjoys baking, traveling, reading, and hiking with her 2 sons and husband. She’s fascinated by historical architecture, collects unique mugs, and radiates energy like NYC.

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