Exclusive Opportunity: Boost Your Career with the Elite Assistant Certification™ – Add It to Your Registration Today!

The Conference for Administrative Excellence Logo
The Conference for Administrative Excellence Logo

The 2027 Conference Agenda

Four Days.

One Score.

One stage. One shared experience.
Like an orchestra, every part contributes to the performance, so we learn together from beginning to end.

Register Today!
October 12, 2027 Tuesday

October 12, 2027

Tuesday

October 13, 2027 Wednesday

October 13, 2027

Wednesday

October 14, 2027 Thursday

October 14, 2027

Thursday

October 15, 2027 Friday

October 15, 2027

Friday

The Performance Is Taking Shape

The 2027 Conference for Administrative Excellence is coming together, and we are building an agenda designed to help administrative professionals strengthen their leadership, communication, judgment, influence, and impact.

We are carefully selecting speakers and developing sessions that will bring The Conductor to life in practical, relevant ways. As each part of the experience is finalized, we will continue adding session details, speaker information, and special conference experiences to this page.

Keep checking back as the agenda takes shape.

Want to be among the first to hear about new speakers, sessions, and conference announcements? Complete the form at the bottom of this page to join the update list.

01

Tuesday

October 12, 2027

Registration, Networking and Full-day Workshop

8:00 am -
4:30 pm

8:00 am - 4:30 pm

Optional Pre-Conference Certification Experience

Start your conference experience with an intensive day of professional development for executive and administrative professionals ready to operate at a higher level. The Elite Assistant Certification™ goes beyond traditional training, combining advanced skill development, practical application, peer collaboration, and expert instruction in an engaging classroom environment.

Throughout the day, participants will strengthen the strategic thinking, communication, executive presence, and leadership skills that set exceptional assistants apart. You will work through exercises, discussions, and real workplace scenarios designed to help you become a more confident, influential, and trusted strategic partner.

During this immersive experience, you will:

  • Strengthen strategic thinking and critical decision-making
  • Communicate with greater clarity, confidence, and influence
  • Build executive presence and professional credibility
  • Develop stronger leadership and self-leadership skills
  • Practice concepts through interactive exercises and real-world scenarios
  • Connect and collaborate with other high-performing administrative professionals
  • Earn your Elite Assistant Certification™ and .6 CEUs upon successful completion

Elite Assistant Certification™ is an optional add-on experience and is available exclusively to in-person participants. Space is limited.

Learn More About Elite Assistant Certification™

Lisa Olsen

Lisa Olsen

Peggy Vasquez

Peggy Vasquez

5:00 pm -
8:00 pm

5:00 pm - 8:00 pm

Stop by Conference Registration between 5:00 and 8:00 p.m. to check in, pick up your conference badge, receive your drink tickets, and collect any additional attendee materials provided for this year’s event.

Arriving later? No problem. Registration will reopen Wednesday morning for attendees who were unable to check in Tuesday evening.

6:00 pm -
8:00 pm

6:00 pm - 8:00 pm

The Official 2027 Social Fusion Mixer

Kick off the conference with an evening designed for connection, conversation, and a little time to unwind. Meet fellow administrative professionals from across the country, connect with the Office Dynamics team, and start building relationships before the conference sessions begin.

Enjoy savory bites, desserts, cocktails and other beverages, live music, and the beautiful surroundings of Red Rock Resort. Whether you are reconnecting with conference friends or attending for the first time, this is your chance to settle in, meet your community, and start the 2027 experience together.

During the reception:

  • Meet attendees from across the country

  • Connect with the Office Dynamics team

  • Enjoy appetizers, desserts, cocktails, and other beverages

  • Relax with live music in the Red Rock Resort setting

  • Make new professional connections before the conference begins

Guests are welcome with the purchase of a guest pass. This reception is for guests aged 21 and older.

02

Wednesday

October 13, 2027

Opening Session, Keynotes, and Team Building

7:00 am -
8:15 am

7:00 am - 8:15 am

Start the day with breakfast, coffee, and conversation. Enjoy a variety of food and beverages while connecting with fellow attendees before the first session begins.

8:30 am -
9:30 am

8:30 am - 9:30 am

Opening Session

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

Joan Burge

Joan Burge

9:30 am -
10:30 am

9:30 am - 10:30 am

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

10:30 am -
11:00 am

10:30 am - 11:00 am

Take time throughout the day to recharge, connect with fellow attendees, and explore the Success Store. Morning breaks include coffee and tea, while afternoon breaks may include a variety of snacks and refreshments.

During breaks, be sure to visit the Success Store for:

  • Books and professional development resources created for administrative professionals
  • Books from conference speakers, with select signing opportunities
  • Notebooks, journals, notepads, and other desk essentials
  • Office Dynamics favorites and exclusive conference finds
  • Las Vegas merchandise and souvenirs

The Success Store will be open at select times throughout the conference, so stop by when you have a chance.

10:30 am -
11:00 am

10:30 am - 11:00 am

Have a career question you have been thinking about? The Career Coaching Corner gives conference attendees an opportunity to meet one-on-one with an experienced career professional for focused guidance on their next step.

These complimentary 15-minute coaching sessions are available during select breaks and lunch periods and can help you think through questions about your career, professional growth, or the job market.

Coaching topics may include:

  • Career planning and professional goals
  • Resume and job search strategies
  • Interview preparation
  • Salary and benefits negotiation
  • Career transitions
  • Skill development and advancement

Appointments are limited and offered on a first-come, first-served basis. Registered attendees will receive information about 2027 appointment availability and sign-ups closer to the conference.

Learn More About the Career Coaching Corner

11:00 am -
12:00 pm

11:00 am - 12:00 pm

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

12:00 pm -
1:30 pm

12:00 pm - 1:30 pm

A sit-down lunch is provided, with a variety of food and seating options. Use this time to meet new people, catch up with conference friends, continue conversations from the sessions, or step outside and enjoy some Las Vegas sunshine.

During lunch, be sure to visit the Success Store for:

  • Books and professional development resources created for administrative professionals
  • Books from conference speakers, with select signing opportunities
  • Notebooks, journals, notepads, and other desk essentials
  • Office Dynamics favorites and exclusive conference finds
  • Las Vegas merchandise and souvenirs

The Success Store will be open at select times throughout the conference, so stop by when you have a chance.

12:00 pm -
1:30 pm

12:00 pm - 1:30 pm

Have a career question you have been thinking about? The Career Coaching Corner gives conference attendees an opportunity to meet one-on-one with an experienced career professional for focused guidance on their next step.

These complimentary 15-minute coaching sessions are available during select breaks and lunch periods and can help you think through questions about your career, professional growth, or the job market.

Coaching topics may include:

  • Career planning and professional goals
  • Resume and job search strategies
  • Interview preparation
  • Salary and benefits negotiation
  • Career transitions
  • Skill development and advancement

Appointments are limited and offered on a first-come, first-served basis. Registered attendees will receive information about 2027 appointment availability and sign-ups closer to the conference.

Learn More About the Career Coaching Corner

1:30 pm -
2:15 pm

1:30 pm - 2:15 pm

An Office Dynamics Conference Tradition

This is not your typical conference icebreaker. The Signature Team Experience is an Office Dynamics tradition designed to bring attendees together early in the conference and turn a table of individuals into a connected group.

Taking place on the first afternoon, this interactive experience gives you the opportunity to engage with your tablemates, collaborate, laugh, think, and build genuine connections. There is always a purpose behind the experience, and every year it is creatively tied to the conference theme.

Why do we make this such an important part of Day One? Because conferences are better when you don’t feel like you’re attending alone. By the end of the experience, you’ll know the people around you, feel more comfortable participating, and have connections that can continue throughout the conference and beyond.

It’s purposeful. It’s interactive. It’s different every year. And it’s uniquely Office Dynamics.

This year’s experience is taking shape and will be revealed soon!

Joan Burge

Joan Burge

2:15 pm -
3:00 pm

2:15 pm - 3:00 pm

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

3:00 pm -
3:30 pm

3:00 pm - 3:30 pm

Take time throughout the day to recharge, connect with fellow attendees, and explore the Success Store. Morning breaks include coffee and tea, while afternoon breaks may include a variety of snacks and refreshments.

During breaks, be sure to visit the Success Store for:

  • Books and professional development resources created for administrative professionals
  • Books from conference speakers, with select signing opportunities
  • Notebooks, journals, notepads, and other desk essentials
  • Office Dynamics favorites and exclusive conference finds
  • Las Vegas merchandise and souvenirs

The Success Store will be open at select times throughout the conference, so stop by when you have a chance.

3:00 pm -
3:30 pm

3:00 pm - 3:30 pm

Have a career question you have been thinking about? The Career Coaching Corner gives conference attendees an opportunity to meet one-on-one with an experienced career professional for focused guidance on their next step.

These complimentary 15-minute coaching sessions are available during select breaks and lunch periods and can help you think through questions about your career, professional growth, or the job market.

Coaching topics may include:

  • Career planning and professional goals
  • Resume and job search strategies
  • Interview preparation
  • Salary and benefits negotiation
  • Career transitions
  • Skill development and advancement

Appointments are limited and offered on a first-come, first-served basis. Registered attendees will receive information about 2027 appointment availability and sign-ups closer to the conference.

Learn More About the Career Coaching Corner

3:30 pm -
4:30 pm

3:30 pm - 4:30 pm

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

03

Thursday

October 13, 2027

Keynotes, Networking and Joan Burge Gala

7:00 am -
8:15 am

7:00 am - 8:15 am

Start the day with breakfast, coffee, and conversation. Enjoy a variety of food and beverages while connecting with fellow attendees before the first session begins.

8:30 am -
9:30 am

8:30 am - 9:30 am

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

9:30 am -
10:30 am

9:30 am - 10:30 am

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

10:30 am -
11:00 am

10:30 am - 11:00 am

Take time throughout the day to recharge, connect with fellow attendees, and explore the Success Store. Morning breaks include coffee and tea, while afternoon breaks may include a variety of snacks and refreshments.

During breaks, be sure to visit the Success Store for:

  • Books and professional development resources created for administrative professionals
  • Books from conference speakers, with select signing opportunities
  • Notebooks, journals, notepads, and other desk essentials
  • Office Dynamics favorites and exclusive conference finds
  • Las Vegas merchandise and souvenirs

The Success Store will be open at select times throughout the conference, so stop by when you have a chance.

10:30 am -
11:00 am

10:30 am - 11:00 am

Have a career question you have been thinking about? The Career Coaching Corner gives conference attendees an opportunity to meet one-on-one with an experienced career professional for focused guidance on their next step.

These complimentary 15-minute coaching sessions are available during select breaks and lunch periods and can help you think through questions about your career, professional growth, or the job market.

Coaching topics may include:

  • Career planning and professional goals
  • Resume and job search strategies
  • Interview preparation
  • Salary and benefits negotiation
  • Career transitions
  • Skill development and advancement

Appointments are limited and offered on a first-come, first-served basis. Registered attendees will receive information about 2027 appointment availability and sign-ups closer to the conference.

Learn More About the Career Coaching Corner

11:00 am -
11:45 am

11:00 am - 11:45 am

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

11:45 am -
1:00 pm

11:45 am - 1:00 pm

A sit-down lunch is provided, with a variety of food and seating options. Use this time to meet new people, catch up with conference friends, continue conversations from the sessions, or step outside and enjoy some Las Vegas sunshine.

During lunch, be sure to visit the Success Store for:

  • Books and professional development resources created for administrative professionals
  • Books from conference speakers, with select signing opportunities
  • Notebooks, journals, notepads, and other desk essentials
  • Office Dynamics favorites and exclusive conference finds
  • Las Vegas merchandise and souvenirs

The Success Store will be open at select times throughout the conference, so stop by when you have a chance.

11:45 am -
1:00 pm

11:45 am - 1:00 pm

Have a career question you have been thinking about? The Career Coaching Corner gives conference attendees an opportunity to meet one-on-one with an experienced career professional for focused guidance on their next step.

These complimentary 15-minute coaching sessions are available during select breaks and lunch periods and can help you think through questions about your career, professional growth, or the job market.

Coaching topics may include:

  • Career planning and professional goals
  • Resume and job search strategies
  • Interview preparation
  • Salary and benefits negotiation
  • Career transitions
  • Skill development and advancement

Appointments are limited and offered on a first-come, first-served basis. Registered attendees will receive information about 2027 appointment availability and sign-ups closer to the conference.

Learn More About the Career Coaching Corner

1:00 pm -
1:45 pm

1:00 pm - 1:45 pm

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

1:45 pm -
2:30 pm

1:45 pm - 2:30 pm

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

2:30 pm -
3:00 pm

2:30 pm - 3:00 pm

Take time throughout the day to recharge, connect with fellow attendees, and explore the Success Store. Morning breaks include coffee and tea, while afternoon breaks may include a variety of snacks and refreshments.

During breaks, be sure to visit the Success Store for:

  • Books and professional development resources created for administrative professionals
  • Books from conference speakers, with select signing opportunities
  • Notebooks, journals, notepads, and other desk essentials
  • Office Dynamics favorites and exclusive conference finds
  • Las Vegas merchandise and souvenirs

The Success Store will be open at select times throughout the conference, so stop by when you have a chance.

2:30 pm -
3:00 pm

2:30 pm - 3:00 pm

Have a career question you have been thinking about? The Career Coaching Corner gives conference attendees an opportunity to meet one-on-one with an experienced career professional for focused guidance on their next step.

These complimentary 15-minute coaching sessions are available during select breaks and lunch periods and can help you think through questions about your career, professional growth, or the job market.

Coaching topics may include:

  • Career planning and professional goals
  • Resume and job search strategies
  • Interview preparation
  • Salary and benefits negotiation
  • Career transitions
  • Skill development and advancement

Appointments are limited and offered on a first-come, first-served basis. Registered attendees will receive information about 2027 appointment availability and sign-ups closer to the conference.

Learn More About the Career Coaching Corner

3:00 pm -
4:00 pm

3:00 pm - 4:00 pm

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

7:00 pm -
7:30 pm

7:00 pm - 7:30 pm

Pre-Joan Burge Gala Mixer

Enjoy a beverage and conversation with attendees and guests while we transform the ballroom for an unforgettable evening of entertainment and dancing.

7:30 pm -
10:30 pm

7:30 pm - 10:30 pm

The Official 2027 Joan Burge Gala


After two powerful days of learning, growing, connecting, and stepping into your role as The Conductor, there’s still more to come. ENCORE is our invitation to celebrate all you’ve accomplished, the connections you’ve made, and the energy you’ll carry forward long after the conference ends.

An encore is the moment when the audience wants more. More energy. More connection. More celebration. More of what made the experience unforgettable. That’s exactly what this night is about. Step into a dazzling atmosphere of black and gold and get ready for an evening designed to celebrate YOU.

Attire: There is no color theme and no required dress code palette. Wear what makes you feel fabulous, festive, and ready for an unforgettable evening. Whether you love sparkle, bold color, classic elegance, or your own signature style, dress for your moment in the spotlight.

More information will be announced.

04

Friday

October 15, 2027

Keynotes, and Closing Session

7:30 am -
8:45 am

7:30 am - 8:45 am

Start the day with breakfast, coffee, and conversation. Enjoy a variety of food and beverages while connecting with fellow attendees before the first session begins.

9:00 am -
10:00 am

9:00 am - 10:00 am

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

10:00 am -
11:00 am

10:00 am - 11:00 am

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

11:00 am -
12:00 pm

11:00 am - 12:00 pm

Closing Session

The 2027 agenda is still taking shape, with each session selected to help administrative professionals strengthen how they lead, communicate, coordinate, influence, and respond to change.

We are currently finalizing this session and speaker. More details will be announced soon.

To Be Announced

The Performance Is Taking Shape

We’re already at work bringing the 2027 Conference for Administrative Excellence to life. We’re selecting speakers, developing sessions, and will add the full agenda to the website as each part of the experience comes together.

Already know you want to be in the room?
Register below and secure your place for 2027.

Want to follow along? Join the update list and be among the first to hear about speakers, sessions, and conference announcements.

By submitting this form, you agree to receive email communications from Office Dynamics International about the conference, our newsletters, and other various emails. You may update your preferences at any time.

Let's take the podium

2027 Dates

Choose Your Place in the Performance

One stage. One powerful program. Choose the pass that gives you the experience, access, and benefits you want most.

Marquee Bulbs

Take advantage of early early bird pricing. Ends 12/31/2026

Popular Choice

All-Access

In-Person + Elite Certification

$2,790

$2,590

  • Access to All Sessions
  • Elite Assistant Certification Course
  • Conference & Elite Workbooks
  • Breakfast, Lunch, and Snacks
  • Social Fusion Mixer
  • Joan Burge Gala
  • Networking Opportunities
  • Certificate of Attendance (CEUs TBD)
  • Elite Assistant Certificate (.6 CEUs)
  • Access to Success Store
  • Giveaways
  • * Option to Add Conference Session Recordings
Register Here

Group Discounts Available.
Call 800-STAR-139

Learn more about Elite Assistant Certification

In-Person

Attend In Person Las Vegas, NV

$1,995

$1,795

  • Access to All Sessions
  • Workbook
  • Breakfast, Lunch, and Snacks
  • Social Fusion Mixer
  • Joan Burge Gala
  • Networking Opportunities
  • Certificate of Attendance (CEUs TBD)
  • Access to Success Store
  • Giveaways
  • * Option to Add Conference Session Recordings
Register Here

Group Discounts Available.
Call 800-STAR-139

Livestream

Watch Live + 3-Month Access to Recordings

$895

  • View All Sessions in Real-Time
  • 3-Month Access to Session Recordings
  • Digital Workbook
  • Virtual Networking Opportunities
  • Attend From Your Home or Office Anywhere in the World
  • View Sessions More Than Once
  • Pause, Play, Rewind, Fast Forward
  • Certificate of Attendance (CEUs TBD)
  • Giveaways
  • * Option to Extend to 6-Month Access
Register Here

Group Discounts Available.
Call 800-STAR-139

On-Demand

3-Month Access to Recordings

$795

  • View All Sessions on Your Own Time
  • 3-Month Access to Session Recordings
  • Digital Workbook
  • Attend From Your Home or Office Anywhere in the World
  • View Sessions More Than Once
  • Pause, Play, Rewind, Fast Forward
  • Certificate of Attendance (CEUs TBD)
  • * Option to Extend to 6-Month Access
Register Here

Group Discounts Available.
Call 800-STAR-139

By registering, you agree to the Registration Terms and Conditions.

Career Coaching Corner: Get Expert Answers to Your Most Pressing Career Questions

Are you an ambitious administrative professional eager to ascend in your career journey, yet uncertain about the next steps? Do you find yourself pondering over the complexities of the job market, the art of skill enhancement, or the intricacies of securing that well-deserved promotion? Embrace this opportunity to step into the Career Coaching Corner – your ultimate destination for professional growth and strategic career advice.

No matter where you stand in your career – whether you’re embarking on your professional journey, contemplating a career shift, or striving to climb higher in your current role – the Career Coaching Corner is your gateway to insightful guidance and unwavering support.

This year, we’re thrilled to welcome Chrissy Scivicque from EatYourCareer.com as the host of our Career Coaching Corner. Renowned for guiding driven professionals towards creating fulfilling and prosperous careers, Chrissy is here to share her wealth of knowledge. Her expertise encompasses a range of critical areas, including:

  • Innovative job search methodologies and tactics
  • Crafting impactful resumes and persuasive cover letters
  • Mastering the art of interviews with effective preparation and techniques
  • Building a robust professional network and leveraging LinkedIn
  • Strategic career planning and goal setting
  • Negotiating for the salary and benefits you deserve
  • Navigating through career transitions and embracing change
  • Enhancing your skills to stay ahead in the dynamic professional world

Chrissy will be offering her expertise during designated break times and lunch. Each coachee is allocated a maximum of 10-minute intervals. As we’re finalizing the intricate details to bring you the most rewarding experience, stay tuned for more information on the logistics. We’re committed to ensuring that every aspect of the Career Coaching Corner meets your needs and exceeds your expectations.

*To participate in the Career Coaching Corner, you will need to request one of our ten-minute time slots during breaks or lunches on Wednesday or Thursday. We expect anyone who registers to fulfill their meeting commitment, as several attendees would like to take advantage of this opportunity. We will send an email invite and details to all attendees in late August or early September. Be sure to check your Inbox. Session sign-ups are offered on a first-come, first-served basis. There is no additional cost to your coaching.

Don’t miss this chance to transform your career trajectory with expert insights and tailored advice at the Career Coaching Corner!

Chrissy Scivicque

Chrissy Scivicque

CAREER COACH | CORPORATE TRAINER | EATYOURCAREER

An experienced professional trainer and speaker, Chrissy believes that continuous learning and development are the foundation for lasting career fulfillment. She has developed and delivered training within some of the world’s most recognized organizations, including Amazon, Northrop Grumman, Microsoft, Capital One, Accenture, GoDaddy, and more.

As a certified Project Management Professional (PMP) and Certified Professional Career Manager (PCM), Chrissy applies both methodical structure and emotional intelligence to offer a unique perspective to the world of professional development. As a proud former executive assistant, Chrissy has a deep understanding, admiration, and appreciation for the world of admin and its unique challenges. She is the author of three books: The Proactive Professional, The Invisibility Cure, and ELEVATE Admins (all available on Amazon).

Flash 15: Giveaways Galore

Join us for a whirlwind 15 minutes of excitement and surprises at our Flash 15. Dive into a festive session where every minute counts, and every moment brings a new opportunity to win. Our giveaway is packed with a variety of delightful gifts, perfect for everyone in attendance. But that’s not all – stay on your toes for our grand finale, where we unveil one extra special gift that promises to be the highlight of the session.

Cherron Castillo

Cherron Castillo

Owner/Principal Facilitator Fruitful Training Group

Globe Linkedin

Influence That Inspires: Shaping the Future from the Administrative Desk

  • October 9, 2024
  • 11:00 – 12:00 p.m. PT

Join us for “Influence That Inspires: Shaping the Future from the Administrative Desk,” an exclusive talk tailored for executive assistants, administrative professionals, and office managers committed to excellence. Whether you’re looking to enhance your leadership skills, build meaningful networks, or drive positive change within your organization, this session is your stepping stone. Equip yourself with the tools to become not just an administrative professional but an influential leader in your space!

In this session, you will…

  • Understand the Anatomy of Influence: Unravel the components that make someone influential and learn how these can be applied in the realm of administration.
  • Master the Art of Credibility: Discover how credibility serves as the cornerstone of influence and learn practical ways to establish and maintain it.
  • Cultivate Seeds of Influence: Dive into actionable strategies to nurture influence through integrity, connection, empowerment, and more.

Cherron Castillo is Owner and Principal Facilitator of Fruitful Training Group (a certified minority owned-MBE, womanowned-WBE small business-WOSB). She is a national speaker and facilitator with over 15 years’ experience. She graduated with a BBA in HR Management and holds a master’s degree in professional development.

Cherron is also a certified trainer/speaker/coach with theJohn Maxwell Team and is certified and an authorized partner of Wiley Everything DiSC® and The Five Behaviors® of a Cohesive Team.

Cherron enjoys opportunities which allow her to help improve leadership and learning!

Her experience includes extensive facilitation of leaders and individual contributors, human resources, retail management, leadership coaching, employee relations, training design and development, working with cross-functional groups, cultural awareness, and education. She has been blessed with opportunities to train in small and large corporations, government agencies, non-profit companies, the military, and universities.

She travels and trains on a variety of topics related to leadership, DEI, and “power” (interpersonal) skills. Some of those topics include:

  • Influence That Inspires
  • Leading Without the Title (Leveraging Influence)
  • Excelling as a Leader
  • Creating Inclusive Workplaces
  • Cultivating a Growth Mindset
  • Emotional Intelligence
  • Building Resilience
  • Unconscious Bias
  • Embracing Change
  • 15 Invaluable Laws of Growth (by John Maxwell)

She truly desires to empower and educate and loves “light bulb” 💡 moments for herself and others. Cherron likes to share her insights and perceptions/interpretations, which she refers to as “Cherron-osophies” (Cherron + philosophies).

On a personal note, Cherron is married and has two “only” children (ask her about that) and a Pomsky named Nibbles. Her favorite vacation spot is Cabo San Lucas, Mexico and she has passed that love on to her daughter!

Kayla Hutchens

CESP | ACEA | CWCA | Award Winning Executive Assistant | Strategic Business Partner

Linkedin

The Admin Point of View: Where Your Influence Comes From, and How to Use It to Create Impact

  • October 11, 2024
  • 8:45 – 9:30 a.m. PT

This session emphasizes the strategic value and influential potential of Administrative Assistants within organizations. It offers actionable strategies to wield influence effectively, leveraging behind-the-scenes knowledge and strategically embracing executive communication styles. Empowering administrative professionals, enables them to strategically contribute to positive change, enhance processes, champion office morale, and establish themselves as pivotal influencers within their organizations.

In this session, you will…

  • Leverage your admin perspective as a strategic asset by using distinct insights to influence key processes and goals.
  • Strengthen your influence by confidently modeling executive presence to shape discussions and impact decisions in your professional sphere.
  • Strategically deploy your influence by recognizing optimal moments for tailored engagement, maximizing resonance and effectiveness.
  • Recognize your voice’s potential for positive impact through contributions to process improvements, cost-saving, morale, and training advocacy in the organization.
  • Highlight your value by engaging and presenting as a collaborative thinker, reshaping perceptions of the administrative profession for the future.

Kayla Hutchens is an Executive Assistant with multiple certifications with two decades of experience providing excellent administrative support to all levels of managers and executives. She is currently the Executive Assistant for UES Managing Partner James Bristow. She has fostered a high-functioning strategic partnership with James, adding exponential value to UES.

Kayla is passionate about the value Administrative Professionals bring to organizations and fostering professional development opportunities for other administrative staff. In addition to continually investing time into her own professional development and growth, Kayla actively mentors other admins and advocates for quality training of administrative professionals in her organization.

Kayla moved to Las Vegas when she was eight years old, moved to the Washington DC area in 2015, and returned to Las Vegas in the summer of 2018. In her free time, she loves being creative through photography, creative writing, wood burning, creating tumblers, crafting various projects, and more.

Abigail Barnes

Abigail Barnes

Founder, Success by Design Training | Principle Trainer

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Becoming the Productivity Influencer - Elevate Your Time Management; Manage the Schedule, Influence the Strategy

  • October 10, 2024
  • 9:30 – 10:30 a.m. PT

In this dynamic session led by Abigail Barnes, Founder of Success by Design Training, author, and host of The Time Management Podcast, you’ll uncover the secret to elevating your time management skills. Explore five effective ways to recognize your influence in shaping the strategy and gain recognition for your expertise. Moreover, you’ll discover how to optimize your time effectively to drive success and establish yourself as a productivity influencer.

You will leave this interactive session with practical, actionable tips, tools, and strategies that you can use in your organization as well as apply to your career and life.

In this session, you will learn about…

  • The secret to elevating your time management.
  • 5 effective ways to recognize your influence and gain recognition for expertise.
  • How to gain practical tools to optimize your time and become a productivity influencer.

Abigail Barnes is the founder and CEO of Success by Design Training (est 2013), an award-winning entrepreneur, author, speaker, and corporate trainer on Time Management and Productive Wellbeing. She is a qualified coach working with ambitious professionals, senior leaders and their teams. Creator of the renowned 888 Formula and host of The Time Management Podcast.

Abigail holds a BA Hons Degree in Business & Marketing Management, a Professional Postgraduate Diploma in Marketing, DipM ACIM, a certificate in Neuroscience Professional Development, approved by British Psychological Society and is a qualified coach, approved by the Association for Coaching and the Institute of Leadership & Management, Portsmouth University Business School.

Abigail Barnes has over 10 years of experience in Financial Services Marketing (Investment Management, Asset Management and Hedge Funds); she started her Business after a shock near death experience on a work business trip to Boston Massachusetts, United States in 2012 at the age of 32 – she shares her experience as a catalyst for change and the inspiration for re-prioritization.

Success by Design Training is on a mission to teach 1 million people how to Become a Productive Professional using The 888 Formula by 2025. 

Maureen Zappala

Maureen Zappala

Keynote Speaker | Impostor Syndrome Expert | Licensed Associate at Impostor Syndrome Institute

Confidence Is NOT Rocket Science! How to Overcome Impostor Syndrome and Reach Your Greatest Potential!

  • October 9, 2024
  • 3:45 – 4:45 p.m. PT

Impostor Syndrome takes you on a deceptive journey, constantly threatening to unveil you as a fraud despite your achievements. But your brain is bending the truth and steering you off course. This session can re-launch your perspective as you navigate through the mental fog with clear strategies to alter your course and elevate your professional confidence.

You’ll explore the foundational pillars of confidence, reshaping your thoughts and actions. You’ll start to embrace your own accomplishments and lead with the boldness your career truly merits. Leave burnout and frustration behind. 

In this session, you will…

  • Recognize what Impostor Syndrome is and isn’t.
  • Rethink the thoughts that got you there.
  • Revise how you navigate through it so you can match your confidence to your competence and unleash your influence… one genuine success at a time.

Maureen Zappala, a former NASA propulsion engineer (aka, “rocket scientist!”) and founder of High Altitude Strategies, is an award winning speaker, author and presentation skills coach. She works with high-performers to overcome the secret self-doubt of Impostor Syndrome so they can match their confidence to competence and have more influence. She lived in Cleveland for over 36 years before moving to Las Vegas Nevada in August 2019. She can be reached at [email protected]

Vital Germaine

Keynote Speaker | Consultant | Trainer | 6-time Author

Ripple Effect

  • October 11, 2024
  • 11:30 – 12:15 p.m. PT

A message from Vital:

“It is a tremendous honor to be invited back as one of the esteemed keynote speakers at this remarkable conference.

The overwhelming reception of my previous presentation has inspired me to take my contributions to the next level. I am crafting a custom presentation designed to leave a lasting impression as we bring this conference to a close. This keynote is poised to be an inspiring, transformative, and enlightening experience aimed at elevating each attendee to a realm of profound value.

Prepare to engage in an interactive and dynamic session that ignites your creativity, bolsters your self-assurance, and enhances your emotional intelligence. Together, we will explore how to harness your innate abilities to create powerful and enduring impacts.

Let’s embark on this journey to stand out and make a real difference together.”

Vital Germaine is an influential figure in fostering mindset mastery, serving as a speaker, life coach, and accomplished author with seven publications to his name.

Dedicating himself to empowering individuals, he shares practical tools that open doors to opportunities and fresh perspectives on thinking, interacting, and existing. His presentations deliver a motivating and unforgettable message, instigating transformative shifts in mindset.

Vital’s diverse clientele includes individuals navigating challenges, entrepreneurs aspiring to build authentic brands and craft meaningful books, as well as Fortune 100 and Fortune 500 companies seeking cultural transformation.

Among the notable clients and groups he has collaborated with are Best Buy, BMW, Cirque du Soleil’s “Spark” Team Development Program, Hexagon, GP Strategies, Adobe, Microsoft, City of Las Vegas, United Airlines, Airline Hotels Group, Digital Guardian, and the University of Phoenix.

In a previous chapter of his life, Vital showcased his skills in over 2,000 performances as an acrobat and team captain with Cirque du Soleil.

Chrissy Roth-Francis

Dr. Chrissy Roth-Francis

Communications Coach and Talent Development Leader

Influencing Through Purposeful Communication

  • October 10, 2024
  • 8:30 – 9:30 a.m. PT

Elevate your influence as an executive assistant by embracing the indispensable skillset of communication. Communication skills enhance effectiveness and efficiency while also positioning executive assistants as strategic partners, contributing to executive and organizational success. This interactive program delves into the pivotal role communication plays for executive assistants in building and leveraging influence. Participants will explore strategies for adeptly managing nuanced conversations and articulating ideas concisely and diplomatically. Through up-leveling communication skills, this workshop empowers executive assistants to be influential leaders in their own right.

In this session, you will…

  • Practice active listening skills to understand the message behind the message and gather necessary information.
  • Learn strategies for delivering messages with enhanced clarity while diplomatically meeting the needs of the audience.
  • Become inspired to be more proactive in taking the lead on influencing others through effective communication skills.
  • Master the techniques of clear and concise communication, ensuring that messages are understood quickly and effectively.

Communication Coaching

  • October 10, 2024
  • Breaks & Lunch

Step into the world of enhanced communication with Dr. Chrissy Roth-Francis at our conference! Amidst the bustling energy of insightful sessions, we’re thrilled to offer a unique opportunity for attendees to elevate their communication skills. At a specially designed area, Dr. Chrissy, an expert in communication, will be providing mini-coaching sessions free of charge.

Whether you’re looking to refine your public speaking prowess, polish your persuasive writing, or simply become a more effective communicator in your professional and personal life, Dr. Chrissy’s tailored advice is here to guide you. These sessions are designed to offer individualized insights, helping you unlock your potential and communicate with confidence and clarity.

Chrissy is an educator at heart, but not in a books-and-classroom type of way. She’s focused her career on building up human potential and providing learning opportunities for people to be the best versions of themselves. She helps others be authentic in their leadership, communication, and connections.

Chrissy is the Director of Talent Development at LinkedIn, where she ensures their 3,800 people leaders have the skills and knowledge they need to excel in their role. Prior to that, she served as an executive communication coach for a training company and college administrator at University of California, Berkeley and University of Southern California. Chrissy lives in the San Francisco Bay Area with her two rambunctious little kids and wildly creative husband. 

Alexandra Von Tiergarten

Alexandra Von Tiergarten

Senior Regional Vice President, Robert Half

Influencing Up: How to Make Yourself Invaluable in Today’s Workplace

  • October 10, 2024
  • 2:15 – 3:15 p.m. PT

This keynote session explores the transformative role of Executive Assistants (EAs) in driving change and efficiency within organizations. It delves into strategies for EAs to become indispensable through skill enhancement, particularly in artificial intelligence, and emphasizes the importance of proactive engagement beyond basic task execution. The session also highlights the significance of understanding and adapting to the leadership style they work with while maintaining a clear vision of their personal and professional growth. Through this approach, EAs are positioned as key partners in shaping organizational dynamics and their own career trajectories.

In this session, you will learn about…

  • Developing proficiency in artificial intelligence to boost organizational productivity.
  • Cultivating a level of influence that makes one indispensable in their role.
  • Strategies for ensuring personal job security through impactful contributions.
  • Encouraging initiative: moving beyond basic tasks to actively contributing ideas and shaping leadership.
  • Shifting the perspective from assistant to collaborative partner.

Alexandra Von Tiergarten is a district director for talent solutions and business consulting firm Robert Half. In her role, she oversees the company’s finance and accounting, healthcare, administrative contract, and consulting practice groups throughout the greater Los Angeles area. Alexandra began her career with Robert Half in 2003 and has been dedicated to assisting companies throughout Southern California to find top talent and professionals find rewarding careers. She currently serves as a board member and chair of the advancement team for the Westmark School in Encino and has been recognized with several company awards for leadership and business growth.

Madelyn Mackie

Madelyn Mackie

Certified Career Coach | LinkedIn Profile Expert | Career Management & Professional Development Trainer & Speaker

Strategize to Rise: Advancing Your Administrative Career in the Modern Workplace

  • October 9, 2024
  • 2:15 – 3:15 p.m. PT

In today’s dynamic professional landscape, administrative professionals have the ability to influence and drive the direction of their careers, professional relationships, and the impact they will have on an organization. An effective career plan that includes ongoing mentoring, innovative branding, and persuasive networking will empower administrative professionals to confidently ascend in their careers and serve as valuable assets to their companies, communities, and professions.

In this session, you will…

  • Learn how to create a personalized professional development plan that aligns with your career goals.
  • Understand the transformative power of mentorship in your career journey and learn how to seek out and establish meaningful mentor-mentee relationships.
  • Learn how to showcase your brand and leverage your reputation consistently across various social media platforms.
  • Discover effective networking strategies, both online and offline, and build connections that can contribute to your career growth.

Madelyn Mackie is the career activator! As a Certified Career Management Coach, member of the National Résumé Writers’ Association, and former board member of the National Speakers Association. Madelyn offers conference keynotes, professional development trainings, and career coaching to help her clients design unique, job-getting documents, build successful career plans, and create lifelong success.

Madelyn is also a lead trainer and senior consultant for the national outplacement firm, Lee Hecht Harrison, where she has been assigned to work with VIP clients like the Oakland Raiders, Blue Shield of California, Chevron, Novartis International AG, and Twitter.

Madelyn draws on her experience of navigating four high-profile careers – the lab (as a published biochemistry researcher), the stage (as a stage and production administrator at four Tony Award–winning theaters), the C-suite (as an officer with the American Red Cross), and the owner’s box (CEO of Madelyn Mackie & Associates, a career management and professional development firm) – to help individuals activate their career dreams.

Joan Burge

Joan Burge

FOUNDER & CEO, OFFICE DYNAMICS INTERNATIONAL | EVENT HOST | SPEAKER | AUTHOR | TRAINER | COACH

The Influential Assistant: Shaping Strategy, Steering Success

  • October 9, 2024
  • 8:30 – 9:30 a.m. PT

In the highly anticipated opening session, Joan Burge is thrilled to take the stage as your host and guide. As the pioneering force behind the administrative training industry and a dynamic, powerful speaker known for her engaging and transformative presentations, Joan will be setting the tone for an unforgettable conference experience.

This session, crafted from Joan’s extensive expertise and insight, aims to shine a light on the vital role of influence in the administrative profession. She will venture into understanding how influence is not just an end goal but a dynamic force in effective decision-making and communication. Joan will provide a compelling overview of the myriad benefits that come with being an influential administrative professional, from shaping strategic outcomes to personal career progression.

Highlighting the unique power that executive assistants possess, this session will serve as a gateway to deeper explorations by our esteemed speakers, all while emphasizing the importance of harnessing influence in your professional journey. Prepare to be inspired, empowered, and ready to embrace the full potential of your influential role in the administrative world.

In this session, you will…

  • Gain a clear understanding of how influence functions as a key element in effective decision-making and communication within the administrative profession.
  • Identify the myriad benefits of being an influential administrative professional, including the ability to shape strategic decisions and the potential for personal career advancement.
  • Learn about the significant impact that executive assistants can have in shaping organizational strategy and the importance of their role in the success of their executives and organizations.
  • Feel more empowered in your role and embrace your influence in the workplace.
  • Be prepared to engage with and benefit from subsequent conference sessions, having established a foundational understanding of the role of influence in the administrative field.

Team Building

  • October 9, 2024
  • 8:30 – 9:30 a.m. PT

Information coming soon.

Unlocking the Subtle Art of Influence

  • October 10, 2024
  • 1:30 – 2:15 p.m. PT

Unlock the power of non-verbal cues and strategic positioning in the professional world. Led by Joan, this engaging session dives deep into the unspoken elements that significantly sway our influence in the workplace. From mastering your attire to leveraging titles and designations, discover how to navigate the nuanced landscape of professional influence beyond traditional means. This presentation offers actionable insights and interactive discussions to elevate your influence strategy.

In this session, you will…

  • Strategize Your Professional Appearance: Learn to select attire that not only boosts your confidence but also communicates the right message.
  • Optimize Your Virtual Presence: Gain best practices for maintaining a polished and professional image in digital settings.
  • Understand the Power of Titles: Explore the subliminal impact of job titles on perception and influence within the workplace, and why it’s crucial for assistants to advocate for titles that accurately reflect their roles and contributions.
  • Discuss the Role of Professional Designations: Engage in a debate on the necessity and impact of professional designations, examining how they shape your influence and can affect your career trajectory when transitioning between roles.

Depart with a comprehensive understanding of how to employ unspoken elements of influence effectively, unlocking pathways to greater professional recognition and opportunities.

Joan Burge is known as the red-lipstick-wearing “Rock Star” of administrative and executive assistant training and a successful entrepreneur who created a unique niche in 1990 by founding a training company that would uniquely provide sophisticated, robust educational programs and information to administrative professionals.

Joan is an accomplished author (8 books), professional speaker, consultant and corporate trainer. She is the creator of The Annual Conference for Administrative Excellence™; World Class Assistant™ Certification course; Star Achievement Series® Certification and Designation course; 30+ customized workshops, 200+ educational videos, 150+ articles and nearly 1,000 blog posts for executive and administrative assistants.

Her company, Office Dynamics International, is a global industry leader which offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching. One thing is clear: Executive assistants, their executives, HR business partners, administrators, and managers have come to rely on Office Dynamics International, because “only Joan is Joan.”

Joan Burge is an original; the foremost expert in the demanding field of management support. She put in the hard work and high investment required to earn the reputational excellence and uncompromising trust of leaders in business. She illuminates through her empowering teaching, building better work relationships between executives and their assistants.

Joan’s never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Cisco Systems, AT&T, Kindred Healthcare, The Boeing Co., Humana Inc., Sunoco, Nokia, Procter & Gamble, Nationwide Insurance, and Chevron.

Mike Song

Mike Song

CEO AND FOUNDER, GET CONTROL! | BESTSELLING AUTHOR AND TRAINING DESIGNER | DIGITAL TRANSFORMATION THOUGHT LEADER

Tech Jam 2024: Mike Song’s Tailored Tech Talk

  • October 10
  • 11:00am - 12:00pm

Mike Song’s technology presentation at last year’s Conference was SO overwhelmingly popular that we’ve invited Mike back for 2024, but with a twist: Conference registrants will have the unique opportunity to shape Mike’s presentation into a customized, one-of-a-kind “Tech Jam.” WOW! Registrants will receive an advance survey* to submit their highest priority technology questions. The survey results will be tabulated and analyzed to incorporate the most relevant topics into Mike’s presentation.

Please Note: While we are thrilled to offer attendees the chance to directly influence the content of Mike Song’s upcoming presentation, it’s important to note that due to time constraints and the anticipated volume of submissions, Mike won’t be able to address each individual question during the session. However, rest assured that the survey responses will be carefully reviewed and analyzed to identify and prioritize the most pressing technology challenges and interests expressed by the audience. This approach ensures that Mike’s presentation will focus on the highest priority topics, providing valuable insights and practical solutions to the most common and impactful tech issues faced by attendees.

*With your understanding, the survey format will replace “Live Mic Q&A” during Mike’s session so you receive the most relevant content possible.

Mike Song is the bestselling author of the Hamster Revolution book series and the world’s 6th most-followed time management blogger. With years of experience as a digital skills transformation and training expert, Mike has revolutionized how organizations approach tech training. For one thing, he always makes it fun, practical, and highly relevant.

For twenty years, Mike has inspired and engaged audiences around the world. He’s reached millions via interviews with CNN, FOX, NPR, and the Wall Street Journal.

But that’s not all there is to Mike. Here are some fun facts:

He’s an All-American Distance Runner, a talented singer-songwriter who once opened for Bon Jovi, and a devoted dad and husband who loves fishing from his kayak.

So, let’s welcome Mike Song and get ready to get more done and have more fun at work!

Chrissy Scivicque

Chrissy Scivicque

CAREER COACH | CORPORATE TRAINER | EATYOURCAREER

How to Make Smart Decisions Under Pressure

  • October 9, 2024
  • 9:30 – 10:30 a.m. PT

An influential assistant is empowered to make decisions and feels confident in their decision-making capability. However, many talented assistants question themselves and are hesitant to take responsibility for decisions on their own, especially when under pressure from deadlines, high visibility, or competing interests from others. The fear of overstepping or making a mistake often prevents assistants from truly embracing their influence in this critical area. This session will help you approach decision-making with the skill and grace required for excellence in your position.

In this session, you will…

  • Explore the key elements of a “good” decision.
  • Learn techniques to remain calm and composed when the spotlight is on and the clock is ticking.
  • Identify the most common cognitive traps that can trick you into making bad decisions.
  • Discover how to recover and learn from a decision that backfires.
  • Understand how and when to use your intuition to guide you.
  • Cultivate the confidence to take ownership of decisions and outcomes.

Chrissy Scivicque helps ambitious professionals create nourishing and enriching careers. Her popular website, EatYourCareer.com, is devoted to this mission.

An experienced professional trainer and speaker, Chrissy believes that continuous learning and development are the foundation for lasting career fulfillment. She has developed and delivered training within some of the world’s most recognized organizations, including Amazon, Northrop Grumman, Microsoft, Capital One, Accenture, GoDaddy, and more. Audiences praise Chrissy for her high-quality content, engaging stage presence, and relatable demeanor.

As a certified Project Management Professional (PMP) and Certified Professional Career Manager (PCM), Chrissy applies both methodical structure and emotional intelligence to offer a unique perspective to the world of professional development.  As a proud former executive assistant, Chrissy has a deep understanding, admiration, and appreciation for the world of admin and its unique challenges. She is the author of three books: “The Proactive Professional”, “The Invisibility Cure” and “ELEVATE Admins” (all available on Amazon).

A former contributing career expert for U.S. News & World Report, Chrissy currently lives in Denver, CO and is a frequent guest on the morning show Good Day Colorado where she answers career-related questions from TV viewers.

Beyond the professional realm, Chrissy is an active stepmom and devoted cat-mom. In her downtime, you can find her curled up on the couch with a cuddly kitty, a warm cup of tea, and a good book (usually a mystery).