The modern-day workplace has four generations working under one roof. Baby Boomers, Generation Xers, Millennials, and soon Generation Z all work together to accomplish common organizational goals. But with differences in each of these generations’ viewpoints, upbringings, culture, ideas, beliefs, and experiences, it is likely to see some tiffs or clashes within the organization. This makes working with four different generations in the workplace an extremely difficult task to accomplish, though not impossible. With the right guidance, support, and advice, the task of navigating these four generations under one roof is achievable. That support may come in various forms, one of which is this program.

In this program about understanding generational differences in the workplace and leveraging each person’s unique ability, Jeff Butler, backed by a decade of psychological research, shares insights about the motivations, differences, and communication styles of these four generations. You will learn how organizations across various industries are thriving with a multigenerational workforce and how yours can too. Through this program, you’ll find specific, actionable strategies to navigate your cross-generational challenges as an administrative professional and turn your multigenerational workforce into a competitive advantage.

In this session, you will:

• Discover potential points of generational conflict and tactics to handle them
• Learn how to strengthen cross-generational communication
• Obtain specific strategies to leverage multi-generational opportunities