Insights from a “Rock Star”: A Conversation with Joan Burge

 

OSU Administrative Professionals Hosted Joan Burge

 

Ohio State University Administrative Professionals Group hosted Joan Burge April 23, 2018, in an informal session called Insights From a Rock Star: A Conversation with Joan Burge. Many of the professionals attending had questions about Joan and her accomplishments, however, there were several questions during the event that were asked that are often asked by our own readers.

We thought we’d share some of those questions that were posed to Joan.

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Conference for Administrative Excellence – Gala Event

Following a full training day, we reconvened for the Glam and Glitz Gala. Since administrative professionals are usually the ones planning events, managing catering, speakers, binders, and AV/tech, it was wonderful to celebrate their learning achievements through a great event celebrating each of them as a stellar assistant!

In the lobby, guests walked a red carpet between tall red pillars while overhead, a marquee announced Office Dynamics International’s 25th Conference for Administrative Excellence. Guests had an opportunity to take photos and leave a video message about their conference experience.

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Office Dynamics Administrative Conference – Thursday Sessions

 

Thursday began with The State of the Profession, live-streamed on Facebook Live, featuring Joan Burge, Debbie Gross, Lisa Olsen, and Julie Reed.

Then the conference broke for the first set of four concurrent labs. Debbie Gross (Strategy) suggested administrative assistants to work at a higher level by using their Outlook calendar like their own personal admin to help keep them on track with the many projects to be managed. She said admins need to FOCUS more and observe “cones of silence” to get work done. She has a 3-point system for managing email: first pass. Second pass, Do (as in under two minutes). Third pass, Defer to tasks anything remaining that requires focus and project management.

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Office Dynamics Administrative Conference – Wednesday Sessions

Following Joan’s remarks, the day rolled out with an array of fabulous speakers and the annual team building event, one of Joan’s conference trademarks. Every year she and her team develop an exciting event to get people up and mingling, working together in collaboration and creativity – and this year was no exception!

Everyone had received a constellation object on a card upon arrival. Imagine a beautiful large ballroom filled with 327 admins! The task was simple: find your 6 colleagues who held the same constellation card, using any means you wished. Once your entire team was assembled, creatively develop a team name that encompassed something related to all that group’s members. Then run up and ring the bell! Everyone was turned loose to work on the team building project and it was amazing to see how the groups developed, finding their teammates using an array of methods stellar admins know how to employ.

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