Thursday began with The State of the Profession, live-streamed on Facebook Live, featuring Joan Burge, Debbie Gross, Lisa Olsen, and Julie Reed.
Then the conference broke for the first set of four concurrent labs. Debbie Gross (Strategy) suggested administrative assistants to work at a higher level by using their Outlook calendar like their own personal admin to help keep them on track with the many projects to be managed. She said admins need to FOCUS more and observe “cones of silence” to get work done. She has a 3-point system for managing email: first pass. Second pass, Do (as in under two minutes). Third pass, Defer to tasks anything remaining that requires focus and project management.